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Patient Care Tech - FT Days - Stepdown 3A - Jefferson Torresdale

Jefferson Health Plans•Philadelphia, PA
•Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care while addressing the physiological, emotional, and social needs of a diverse patient population. The PCT may collaborate with clinical departments and designated staff at a patient's site to facilitate telehealth encounters between patients and providers. The position may include serving as a virtual safety associate and facilitating a clinical examination under the direction of a distant provider, using peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT's role on the interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and ability to apply it to patients who need assistance.
  • Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family, or designated care partner.
  • Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs.
  • Ability to use partnership-oriented language with patients and families and engage them in their health and healthcare.
  • Basic Life Support (BLS) certification from the American Heart Association upon hire.
  • Ability to lift and carry 40–50 pounds, including pushing or pulling patients on beds or stretchers and assisting with lateral transfers.
  • Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
  • Ability to perform role-specific activities such as kneeling, bending, squatting, and CPR.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment to support efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
  • Serve as a virtual safety associate when assigned based on campus needs.
  • Facilitate clinical examinations for telehealth encounters under the direction of a distant provider, using required peripheral devices, technology, and software.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits with access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service

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