Patient Visual Monitor Tech - Central Monitoring Unit Nights - 12hrs/wk

umhealthwest•Wyoming, MI

About The Position

The Patient Visual Monitor Technician assists nursing staff in maintaining patient safety through continual observation, including virtual monitoring. Under the direction and supervision of a Registered Nurse (RN), the technician assists with basic nursing care and activities of daily living, maintains a safe patient environment, and interacts appropriately with patients. The role works nights for 12 hours per week, with weekend work required and no on-call duty. The technician monitors up to sixteen patients on a screen while remaining alert, uses two-way audio to redirect patients, and promptly communicates behavioral or condition changes to nursing staff. The position also involves maintaining monitoring equipment and the workstation, documenting care and observations, participating in patient handoffs and department activities, and completing unit-specific competencies.

Requirements

High school diploma or GED.
Complete behavioral health education or training within 90 days of hire.
Obtain Basic Life Support (Healthcare Provider) certification within 6 months of hire.
Demonstrated dependability, self-discipline, and motivation.
Excellent communication and teamwork skills.
Ability to operate, maintain, and make minor repairs or adjustments to equipment.
Ability to use a keyboard as required for essential job duties.
Ability to communicate effectively with patients using push-to-call devices and/or a microphone and headset.
Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
Ability to use discretion and courtesy when collaborating with patients, visitors, and staff.
Ability to multitask efficiently and prioritize simultaneous situations.
Ability to continuously monitor up to sixteen patients on a screen while remaining alert on duty.

Nice To Haves

Previous experience in a healthcare setting.

Responsibilities

Continuously observe patients and their environments, report behavioral or condition changes and other concerns to nursing staff, and act when patients face fall risks.
Use virtual monitoring software and related tools to monitor patients, verbally redirect them through two-way audio, and promptly notify bedside care teams when assistance is needed.
Participate in patient handoffs by sharing relevant behavioral and clinical updates.
Keep equipment clean, functional, and maintained; coordinate equipment concerns with Health Information and Technology and Clinical Engineering; stock supplies and troubleshoot as needed.
Maintain a clean, safe, and organized workstation and work environment.
Assist with patient comfort and activities of daily living, including hygiene, nutrition, and elimination; change linens and assist with transport, ambulation, and repositioning.
Document care, mental health precautions, behavioral changes, and other information as directed by the RN.
Communicate with RNs and interdisciplinary team members using the phone, computer, Vocera, and other systems.
Explain tasks to patients as needed without offering opinions or counsel; talk with, read to, and reorient patients to time, place, and self.
Participate in department meetings, in-services, and committees as requested; support flexible staffing and assist with tasks that promote team efficiency.
Complete unit-specific competencies during orientation and maintain knowledge of department protocols, safety practices, and emergency procedures.
Perform other tasks appropriate to the scope of practice as delegated by the RN.