About The Position

The Patient Visual Monitor Technician assists nursing staff by continually observing patients to maintain patient safety. The role ensures the safety of patients and their environment and involves appropriate interaction with patients. Under the direction and supervision of a Registered Nurse (RN), the technician assists with basic nursing care and activities of daily living and uses virtual monitoring to support patient safety. The position works days, is listed as 12 hours per week with an FTE status of 0.3, has no on-call duties, and includes weekends.

Requirements

  • High school diploma or GED.
  • Complete behavioral health education or training within 90 days of hire.
  • Obtain Basic Life Support (Healthcare Provider) certification within 6 months of hire.
  • Demonstrate dependability, self-discipline, and motivation.
  • Have excellent communication and teamwork skills.
  • Be able to operate, maintain, and make minor repairs or adjustments to equipment.
  • Demonstrate keyboard-use ability as required for essential duties.
  • Communicate effectively with patients using push-to-call devices and/or a microphone and headset.
  • Communicate with hospital staff and respond quickly to patient behavioral changes.
  • Use discretion and courtesy when collaborating with patients, visitors, and staff.
  • Multitask efficiently and prioritize simultaneous situations.
  • Continuously monitor up to sixteen patients on a screen while remaining alert on duty.

Nice To Haves

  • Previous experience in a healthcare setting.

Responsibilities

  • Continuously observe patients and promptly report behavior changes, problems, or difficulties to nursing staff.
  • Monitor patient environments to ensure safety and intervene when a patient is at risk of falling.
  • Redirect patients on fall precautions who attempt to get out of bed, a wheelchair, or a chair, notify nursing staff, or activate the stat alarm as appropriate.
  • Use virtual monitoring software and related tools to observe patients and verbally redirect them using two-way audio.
  • Promptly notify the bedside care team when assistance is needed and communicate behavioral or clinical updates during patient handoffs.
  • Keep equipment clean, functional, and properly maintained; coordinate equipment concerns with Health Information and Technology and Clinical Engineering.
  • Maintain a clean, safe, and organized workstation, stock supplies, and troubleshoot equipment as needed.
  • Assist with patient comfort and activities, including changing linens, transport, ambulation, repositioning, hygiene, nutrition, and elimination.
  • Document care provided, mental health precautions, behavioral changes, and other information as directed by the RN.
  • Communicate with RNs and interdisciplinary team members using phones, computers, Vocera, and other systems.
  • Explain information to patients as needed without offering opinions or counsel.
  • Participate in department meetings, in-services, and committees as requested.
  • Support flexible staffing and perform additional tasks to promote team efficiency.
  • Complete unit-specific competencies during orientation and maintain knowledge of department protocols, safety practices, and emergency procedures.
  • Talk with patients, read to them, and reorient them to time, place, and self.
  • Perform other tasks within scope of practice as delegated by the RN.
  • Actively help maintain a clean, safe, and efficient work environment.
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