Patient Visual Monitor Tech - Central Monitoring Unit Days - 12hr/wk

University of Michigan Health-West•Wyoming, MI

About The Position

The Patient Visual Monitor Technician assists nursing staff in maintaining patient safety through continual observation, including virtual monitoring. Under the direction and supervision of a Registered Nurse (RN), the technician helps provide basic nursing care and assists patients with activities of daily living. The role involves monitoring patient behavior and the patient environment, communicating promptly with nursing staff about safety concerns or changes in condition, and using virtual monitoring tools to redirect patients when appropriate. The technician also supports patient comfort and mobility, documents care and behavioral observations as directed by the RN, maintains monitoring equipment and the workstation, and collaborates with bedside care teams and other hospital staff. The position requires alertness while monitoring up to sixteen patients, effective communication, and participation in unit training and safety practices.

Requirements

High school diploma or GED.
Complete behavioral health education or training within 90 days of hire.
Basic Life Support (Healthcare Provider) certification within 6 months of hire.
Demonstrated ability to operate, maintain, and make minor repairs or adjustments to equipment.
Ability to use a keyboard as required for essential job duties.
Ability to communicate effectively with patients using push-to-call devices and/or a microphone and headset.
Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
Ability to use discretion and courtesy when working with patients, visitors, and staff.
Ability to multitask and prioritize simultaneous situations.
Ability to continuously monitor up to sixteen patients on a screen while remaining alert on duty.
Outstanding dependability, self-discipline, motivation, communication, and teamwork skills.

Nice To Haves

Previous experience in a healthcare setting.

Responsibilities

Continuously observe patients and report behavior changes, problems, or difficulties to nursing staff in a timely and effective manner.
Monitor patient environments to help ensure safety and intervene or alert nursing staff when a patient on fall precautions attempts to get up independently or is otherwise at risk of falling.
Use virtual monitoring software and related tools; verbally redirect patients using two-way audio and promptly notify the bedside care team when assistance is needed.
Observe and communicate changes in patient behavior or condition that may pose safety risks.
Participate in patient handoffs and provide relevant behavioral and clinical updates.
Assist with patient comfort and activities, including changing linens, transport, ambulation, repositioning, hygiene, nutrition, and elimination.
Document care provided, mental health precautions, behavioral changes, and other information as directed by the RN.
Communicate with RNs and interdisciplinary team members using phone, computer, Vocera, and other systems.
Keep equipment clean, functional, and properly maintained; coordinate equipment concerns with Health Information and Technology and Clinical Engineering.
Maintain a clean, safe, and organized workstation; stock supplies and troubleshoot equipment as needed.
Explain matters to patients as needed without offering opinions or counsel; talk with, read to, or reorient patients to time, place, and self.
Participate in department meetings, in-services, and committees as requested; support flexible staffing and additional tasks that promote team efficiency.
Complete unit-specific competencies during orientation and maintain knowledge of department protocols, safety practices, and emergency procedures.
Perform other tasks appropriate to the scope of practice as delegated by the RN and help maintain a clean, safe, and efficient work environment.