Patient Visual Monitor Tech - Central Monitoring Unit Days -12hrs/Every Other Week

University of Michigan Health-West•Wyoming, MI

About The Position

The Patient Visual Monitor Technician assists nursing staff in maintaining patient safety through continual observation, including virtual monitoring. Under the direction and supervision of a Registered Nurse (RN), the technician provides basic nursing care and assists patients with activities of daily living. The role includes monitoring patient behavior and environments, communicating concerns promptly to nursing staff, and using virtual monitoring technology to redirect patients and request assistance when needed. The technician maintains monitoring equipment and a clean, organized workstation; documents care and behavioral changes; participates in patient handoffs and department activities; and supports a safe, efficient work environment. The position is listed for day shifts of 12 hours every other week, with an FTE of 0.15. Weekends are required; on-call work is not required.

Requirements

High school diploma or GED.
Complete behavioral health education or training within 90 days of hire.
Obtain Basic Life Support (Healthcare Provider) certification within 6 months of hire.
Demonstrate dependability, self-discipline, and motivation.
Have excellent communication and teamwork skills.
Demonstrate the ability to operate, maintain, and make minor repairs or adjustments to equipment.
Demonstrate keyboard proficiency as needed for essential job duties.
Communicate effectively with patients using push-to-call devices and/or a microphone and headset.
Communicate with hospital staff and respond quickly to patient behavioral changes.
Use discretion and courtesy when collaborating with patients, visitors, and staff.
Multitask efficiently and prioritize simultaneous situations.
Continuously monitor up to sixteen patients on a screen while remaining alert on duty.

Nice To Haves

Previous experience in a healthcare setting.

Responsibilities

Continuously observe assigned patients, monitor their environments, and promptly report behavioral changes, problems, or difficulties to nursing staff.
Attempt to redirect patients on fall precautions who try to get out of bed, a wheelchair, or a chair independently; notify nursing or activate the stat alarm as appropriate, and intervene when a patient is at risk of falling.
Use virtual monitoring software and related tools; verbally redirect patients through two-way audio and promptly notify the bedside care team when assistance is needed.
Participate in patient handoffs and provide relevant behavioral and clinical updates.
Assist with patient comfort and activities, including changing linens, transport, ambulation, repositioning, hygiene, nutrition, and elimination.
Document care provided, mental health precautions, behavioral changes, and other information as directed by the RN.
Communicate with RNs and interdisciplinary team members using phone, computer, Vocera, and other systems.
Ensure equipment is clean, functional, and maintained; coordinate equipment concerns with Health Information and Technology and Clinical Engineering.
Maintain a clean, safe, and organized workstation; stock supplies and troubleshoot equipment as needed.
Explain matters to patients as needed without offering opinions or counsel; talk with, read to, and reorient patients to time, place, and self.
Participate in department meetings, in-services, and committees as requested; support flexible staffing and assist with tasks that promote team efficiency.
Complete unit-specific competencies during orientation and maintain knowledge of department protocols, safety practices, and emergency procedures.
Perform other tasks appropriate to the scope of practice as delegated by the RN and help maintain a clean, safe, and efficient work environment.