Patient Visual Monitor Tech - Central Monitoring Unit Days -12hrs/Every Other Week

umhealthwest•Wyoming, MI

About The Position

The Patient Visual Monitor Technician assists nursing staff by continually observing patients to maintain safety, monitoring patient environments, and interacting appropriately with patients. Under the direction and supervision of a Registered Nurse (RN), the technician assists with basic nursing care and activities of daily living, and uses virtual monitoring to support patient safety. The role involves monitoring up to sixteen patients on a screen while remaining alert, communicating promptly with nursing staff about behavioral or clinical changes, and helping maintain a safe, clean, and efficient work environment. The position is a day-shift role with a 0.15 FTE status, scheduled for 12-hour shifts every other week. Weekend work is required; on-call work is not required.

Requirements

High school diploma or GED.
Complete behavioral health education or training within 90 days of hire.
Obtain Basic Life Support (Healthcare Provider) certification within 6 months of hire.
Exhibit dependability, self-discipline, and motivation.
Demonstrate excellent communication and teamwork skills.
Ability to operate, maintain, and make minor repairs or adjustments to equipment.
Ability to use a keyboard as required for essential job duties.
Ability to communicate effectively with patients using push-to-call devices and/or a microphone and headset.
Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
Ability to use discretion and courtesy when collaborating with patients, visitors, and staff.
Ability to multitask efficiently and prioritize simultaneous situations.
Ability to continuously monitor up to sixteen patients on a screen while remaining alert on duty.

Nice To Haves

Previous experience in a healthcare setting.

Responsibilities

Ensure monitoring equipment is clean, functional, properly maintained, and troubleshoot equipment as needed.
Coordinate with Health Information and Technology and Clinical Engineering regarding equipment concerns.
Maintain a clean, safe, and organized workstation and stock supplies.
Continuously observe patients and their environments, and promptly report behavior changes, problems, or difficulties to nursing staff.
Attempt to redirect patients on fall precautions who try to get out of bed, a wheelchair, or a chair independently; notify nursing or activate the stat alarm as appropriate, and intervene when a patient is at risk of falling.
Use virtual monitoring software and related tools to observe patients and support safety.
Verbally redirect patients through two-way audio and promptly notify the bedside care team when assistance is needed.
Participate in patient handoffs by sharing relevant behavioral and clinical updates.
Assist with patient comfort and activities, including changing linens, transport, ambulation, and repositioning.
Assist with activities of daily living, including hygiene, nutrition, and elimination.
Document care provided, mental health precautions, behavioral changes, and other information as directed by the RN.
Communicate with RNs and interdisciplinary team members using phones, computers, Vocera, and other systems.
Provide patient explanations as needed without offering opinions or counsel.
Participate in department meetings, in-services, and committees as requested.
Support flexible staffing and assist with additional tasks to promote team efficiency.
Complete unit-specific competencies during orientation and maintain knowledge of department protocols, safety practices, and emergency procedures.
Talk with patients, read to them, and reorient them to time, place, and self.
Perform other tasks within scope of practice as delegated by the RN.
Actively help maintain a clean, safe, and efficient work environment.