Patient Visual Monitor Tech - Central Monitoring Unit Nights - 12hrs/wk

University of Michigan Health-West•Wyoming, MI

About The Position

The Patient Visual Monitor Technician assists nursing staff in maintaining patient safety through continual observation, including virtual monitoring. Under the direction and supervision of a Registered Nurse (RN), the technician assists with basic nursing care and activities of daily living, supports patient comfort, monitors patient environments, and communicates promptly with nursing staff about behavioral changes or safety concerns. The role also involves maintaining monitoring equipment and workstation readiness, documenting care and observations, and collaborating with bedside care teams and other hospital staff.

Requirements

High school diploma or GED.
Complete behavioral health education or training within 90 days of hire.
Obtain Basic Life Support (Healthcare Provider) certification within 6 months of hire.
Demonstrate dependability, self-discipline, and motivation.
Have excellent communication and teamwork skills.
Be able to operate, maintain, and make minor repairs or adjustments to equipment.
Demonstrate keyboard skills as needed to perform essential job duties.
Be able to communicate effectively with patients using push-to-call devices and/or a microphone and headset.
Be able to communicate with hospital staff and respond quickly to patient behavioral changes.
Use discretion and courtesy when collaborating with patients, visitors, and staff.
Be efficient at multitasking and able to prioritize simultaneous situations.
Be able to continuously monitor up to sixteen patients on a screen while remaining alert on duty.

Nice To Haves

Previous experience in a healthcare setting.

Responsibilities

Continuously observe patients and report behavior changes, problems, or difficulties to nursing staff in a timely manner.
Monitor patient environments to help ensure safety, and attempt redirection, notify nursing, or use the stat alarm when a patient on fall precautions attempts to get out of bed or a chair independently.
Intervene when a patient is in an at-risk situation for a fall.
Use virtual monitoring software and related tools; verbally redirect patients through two-way audio and promptly notify the bedside care team when assistance is needed.
Observe and communicate patient behavior or condition changes that may pose safety risks, and participate in patient handoffs by sharing relevant behavioral and clinical updates.
Assist with patient comfort and activities, including changing linens, transport, ambulation, repositioning, hygiene, nutrition, and elimination.
Document care provided, mental health precautions, behavioral changes, and other information as directed by the RN.
Communicate with RNs and interdisciplinary team members using phone, computer, Vocera, and other systems.
Keep equipment clean, functional, and maintained; coordinate with Health Information and Technology and Clinical Engineering regarding equipment concerns.
Maintain a clean, safe, and organized workstation; stock supplies and troubleshoot equipment as needed.
Explain information to patients as needed without offering opinions or counsel; talk with, read to, and reorient patients to time, place, and self.
Participate in department meetings, in-services, and committees as requested; support flexible staffing and assist with tasks that promote team efficiency.
Complete unit-specific competencies during orientation and maintain knowledge of department protocols, safety practices, and emergency procedures.
Perform tasks appropriate to scope of practice as delegated by the RN and help maintain a clean, safe, and efficient work environment.