Patient Care Tech II - Inpatient, Memorial Campus South 2, 32 Hours, Evenings

UMass Memorial Health•Worcester, MA

1d•$20 - $27•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech II provides care to meet patients’ personal needs and comfort and assists the healthcare team. To qualify as a PCT II, the caregiver must meet the full competencies outlined by Nursing Professional Practice. The position is an integral part of the patient care team and serves patients, nurses, physicians, and colleagues who support care delivery. The role involves communicating patient observations and changes to the RN; observing high-risk patients; supporting a safe environment; assisting with daily living activities, mobility, and procedures; and performing assigned clinical tasks such as vital signs, EKGs, point-of-care testing, bladder scans, specimen handling, and, in certain locations, phlebotomy. The technician also helps maintain equipment and supplies, documents intake and output, supports patients and families through respectful communication, and may precept new Patient Care Technicians. This position works indoors in a patient care environment. It is a 32-hour scheduled role with evening hours from 2:45 p.m. to 11:15 p.m., every other weekend and every other holiday. The listed hiring range is $19.74–$26.96 based on a 40-hour schedule; part-time or reduced-schedule compensation is prorated. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency attainment at the Patient Care Technician I level and either at least 800 hours and six months of work as a PCT I, or six months of prior inpatient or outpatient direct patient care experience.
Ability to read, write, and communicate clearly and concisely in English.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
Proven problem-solving ability in routine situations.
Ability to remain calm under stress and in emergency situations.
Ability to work indoors in a patient care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient conditions.
Ability to lift up to 50 pounds; the work is physically demanding and involves standing and walking most of the time, with possible pushing of heavy equipment and frequent bending.

Responsibilities

Communicate observations and changes in patients’ conditions to the RN promptly and clearly, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training and direction when needed.
Assist patients with daily living activities, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, including temperature, pulse, respirations, blood pressure, and pulse oximetry; measure and record height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in certain locations.
Perform selected unit-specific procedures, such as changing telemetry batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
Assist the RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning patients, offering emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed.
Empty and record approved output from sources such as Foley catheters, ostomy appliances, and drainage systems; perform directed ostomy care for established ostomate patients.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Seek assistance from identified resources when additional direction is needed.
Stay current with hospital and unit changes by reviewing communications and responding to UMMHC emails regularly.
Precept new Patient Care Technicians.
Comply with departmental policies, procedures, and objectives; attend required meetings and educational events; apply quality improvement in daily work; and follow health and safety requirements.
Support a professional and respectful environment, maintain regular and reliable attendance, and perform other similar duties as required or directed.