Patient Care Tech II - Memorial Campus Maternity Delivery, 32 Hours, Days

UMass Memorial Health • Worcester, MA

6d • Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech II provides patient care to meet patients’ personal needs and comfort and assists the healthcare team. The role serves patients, nurses, physicians, and other colleagues, and requires full competency attainment under Nursing Professional Practice. The position is at the Memorial Campus Maternity Delivery unit and is scheduled for 32 hours, on days, with scheduled hours of 7 a.m. to 3 p.m. The schedule includes every other weekend and every other holiday.

The position requires work indoors in a patient-care environment. Work is physically demanding, involving standing and walking most of the time, frequent bending, and possible pushing of heavy equipment. The employee must be able to lift up to 50 pounds and have the dexterity, hearing, and vision needed to take direction, adjust equipment, and observe and describe patient conditions.

The listed hiring range is $19.74–$26.96, based on a 40-hour full-time schedule. Pay for part-time or reduced schedules is prorated and may vary based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available; eligibility will be confirmed during the interview process.

Requirements

• High school education or GED.
• Current Basic Life Support certification.
• Demonstrated competency attainment at the Patient Care Technician I level and at least 800 hours and six months of work as a PCT I, or six months of prior inpatient or outpatient direct patient-care experience.
• Ability to read, write, and communicate in English clearly and concisely.
• Knowledge of medical terminology.
• Computer skills.
• Strong interpersonal skills to gather information, build collaborative relationships within and across the organization, and provide exceptional patient service.
• Proven problem-solving ability in routine situations.
• Ability to remain calm under stress or in emergency situations.
• Ability to lift up to 50 pounds and meet the physical demands of the role, including frequent standing, walking, and bending.
• Hand dexterity, hearing, and vision sufficient to take direction, adjust equipment, and observe and describe patient conditions.

Responsibilities

• Communicate observations and changes in patients’ conditions promptly and clearly to the RN, including changes in skin condition, vital signs, or mental status.
• Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
• Help maintain a safe environment, use de-escalation interventions, and participate in restraints when necessary and in accordance with training and direction.
• Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
• Move, lift, position, and transport patients using proper safety techniques and body mechanics.
• Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint policy standards when caring for restrained patients.
• Take and record vital signs, including temperature, pulse, respirations, blood pressure, and pulse oximetry; measure and record patient height and weight.
• Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for transport to the laboratory.
• Perform phlebotomy in certain locations.
• Perform selected unit-specific procedures, such as changing telemetry-unit batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
• Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning the patient, providing emotional support, and cleaning up afterward.
• Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed.
• Empty and record output from approved sources such as Foley catheters, ostomy appliances, and drainage systems; perform directed ostomy care for established ostomate patients.
• Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
• Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
• Replenish patient and unit supplies and equipment.
• Seek assistance from identified resources when additional direction is needed.
• Stay current with hospital and unit changes by reviewing communication materials and regularly reading and responding to UMMHC emails.
• Precept new Patient Care Technicians.
• Comply with departmental policies, procedures, and objectives; attend required meetings, conferences, and seminars; and apply quality improvement in daily work.
• Comply with health and safety requirements and contribute to a professional, respectful, tolerant, civil, and accepting environment.
• Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.

Benefits

• A signing bonus may be available, subject to eligibility confirmation during the interview process.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED