Unit Secretary, Memorial Campus Maternity Center, 32 Hours, Evenings

UMass Memorial Health•Worcester, MA

1d•Onsite

About The Position

The Unit Secretary performs clerical activities that support the efficient functioning of the Maternity Center patient care unit. The role serves as a point of contact for patients, visitors, and staff; handles communications and messages; transcribes and enters physician orders; maintains medical records and unit information; and coordinates patient scheduling, admissions, transfers, discharges, and transportation. The position also orders and maintains supplies and equipment and keeps the work area orderly. This is a 32-hour-per-week evening position, scheduled from 3:00 p.m. to 11:00 p.m. It includes every other weekend and every other holiday. The stated hiring range is $19.74–$26.96 based on a 40-hour full-time schedule; compensation for part-time schedules is prorated. A signing bonus may be available, with eligibility confirmed during the interview process. The position is non-exempt and union-represented.

Requirements

Education equivalent to high school plus additional specialized training.
Knowledge of a variety of office procedures and the operation of office equipment, such as a computer.
Ability to handle multiple priorities and communicate effectively.
Three to 12 months of experience.
Equivalent combinations of education and experience may substitute for the listed requirements when they provide proficiency in the areas of responsibility.

Responsibilities

Serve as unit receptionist; direct patients, visitors, and others; answer telephone and intercom; take and relay messages; and refer unusual or questionable situations to a supervisor or others.
Use the pneumatic tube system and dumb waiter, receive and transmit messages, and arrange specimen transport.
Transcribe physician orders and enter them into the order-entry system according to standard procedures, using downtime procedures when indicated.
Duplicate, mail, and distribute reports; prepare and maintain patient charts and kardexes; assemble and collate medical records; file reports and other documents; chart patient measurements; prepare diet sheets; ensure chart completeness; and help physicians or others obtain medical records.
Schedule patients for consultations and diagnostic and therapeutic services, arrange appropriate transportation, and ensure required preparation of charts, rooms, ambulances, and other services.
Obtain past medical records; prepare transfer and discharge charts and documents accompanying departing patients; and arrange patient transportation.
Maintain patient censuses for admissions, transfers, and discharges.
Arrange patient admissions, transfers, and discharges.
Enter, maintain, and retrieve computer information; order and maintain equipment and supplies; and keep the work area neat and orderly.
Maintain the unit log as necessary and provide supply and dispatch services when required.
Comply with departmental policies, procedures, objectives, and health and safety requirements; attend meetings or training as required; apply quality improvement in daily operations; demonstrate respect and professionalism; maintain reliable attendance; and perform other related duties as directed.