Unit Secretary, Memorial Campus Maternity Center, 32 Hours, Evenings

UMass Memorial Health•Worcester, MA

3d•$20 - $27•Onsite

About The Position

The Unit Secretary performs clerical activities necessary for the efficient functioning of the patient care unit and related duties. This 32-hour-per-week position is based at the Memorial Campus Maternity Center and is scheduled for 3–11 p.m. evening shifts, including every other weekend and every other holiday. The role serves as a reception and communications point for the unit, supports patient records and order processing, coordinates patient appointments and transportation, and maintains unit information, supplies, and equipment. The position is non-exempt and represented by SHARE (State Healthcare and Research Employees). A signing bonus may be available; the Recruitment Team will confirm eligibility during the interview process.

Requirements

Education equivalent to high school plus additional specialized training.
Knowledge of a variety of office procedures and operation of office equipment such as a computer.
Ability to handle multiple priorities and communicate effectively.
3 to 12 months of experience.
An equivalent combination of education and experience that provides proficiency in the responsibilities may be substituted when certification, licensure, or registration is not required.

Responsibilities

Serve as unit receptionist; direct patients, visitors, and others; answer telephone and intercom; take and relay messages; refer unusual or questionable situations to a supervisor or others.
Use the pneumatic tube system and dumb waiter; receive and transmit messages; arrange specimen transport.
Transcribe physician orders and enter orders into the entry system according to standard procedure, using downtime procedures when indicated.
Duplicate, mail, and distribute reports; prepare and maintain patient charts and kardexes; assemble and file medical records and reports; chart temperatures, pulses, blood pressures, weights, and respiration; prepare diet sheets; ensure chart completeness; collate records; and assist physicians or others in obtaining records.
Schedule patients for consultations and diagnostic and therapeutic services; arrange appropriate transportation and ensure preparation of charts, rooms, ambulances, and other required services.
Obtain past medical records; prepare transfer and discharge charts and documents accompanying departing patients; arrange patient transportation.
Maintain census information for admissions, transfers, and discharges.
Arrange patient admissions, transfers, and discharges.
Enter, maintain, and retrieve computer information; order and maintain equipment and supplies; keep the work area neat and orderly.
Maintain the unit log as necessary and provide supply and dispatch services when required.
Comply with departmental policies, procedures, objectives, and health and safety requirements; attend required meetings, conferences, and seminars; and apply quality improvement in daily operations.
Demonstrate respect and professionalism toward employees, patients, and visitors, maintain regular and reliable attendance, and perform other similar duties as required or directed.