Patient Care Tech II - Memorial Campus Maternity Delivery, 32 Hours, Days

UMass Memorial Health•Worcester, MA

1d•$20 - $27•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech II provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The role serves patients, nurses, physicians, and other colleagues who support care delivery. A caregiver must meet the full competencies outlined by Nursing Professional Practice to become a PCT II. The position is based in an indoor patient-care environment at the Memorial Campus Maternity Center. It is scheduled for 32 hours per week, with hours of 7 a.m.–3 p.m. on the day shift. The schedule includes every other weekend and every other holiday. The hiring range is $19.74–$26.96 based on a 40-hour schedule; compensation is prorated for reduced schedules and may vary based on experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency attainment at the Patient Care Technician I level, at least 800 hours and six months of work as a PCT I, or six months of prior inpatient or outpatient direct patient-care experience.
Ability to read, write, and communicate clearly and concisely in English.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships within and across departments, and provide exceptional patient service.
Proven problem-solving ability in routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient-care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds; work involves standing and walking most of the time, with frequent bending and the possibility of pushing heavy equipment.

Responsibilities

Communicate observations and patient changes promptly and clearly to the RN, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and education.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
Perform patient safety checks, use fall-prevention strategies or devices as directed, and follow restraint-policy standards when caring for restrained patients.
Take and record vital signs, including temperature, pulse, respirations, blood pressure, and pulse oximetry; measure and record patient height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for transport to the laboratory.
Perform phlebotomy in designated locations.
Carry out selected unit-specific procedures, such as changing telemetry-unit batteries, checking equipment status, cleaning equipment between patients, and storing supplies appropriately.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning the patient, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed.
Empty and record output from approved sources, including Foley catheters, ostomy appliances, and drainage systems; perform ostomy care for established ostomate patients as directed.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Stay current with hospital and unit changes by reviewing communications and responding to UMMHC emails regularly.
Precept new Patient Care Technicians.
Comply with departmental policies, procedures, and objectives; attend required meetings and learning events; apply quality improvement in daily operations; and comply with health and safety requirements.
Contribute to a professional, respectful, tolerant, civil, and accepting environment; maintain regular, reliable, and predictable attendance; and perform other similar duties as required or directed.