Patient Care Tech II - Inpatient, Memorial Campus South 6, 24 Hours, Nights

UMass Memorial Health•Worcester, MA

11d•$20 - $27•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech II provides patient care to meet patients’ personal needs and comfort and assists the healthcare team. The role serves patients, nurses, physicians, and other colleagues who support care delivery. To become a PCT II, the caregiver must meet the full competencies outlined by Nursing Professional Practice. This is a 24-hour-per-week inpatient position on Memorial Campus South 6, with an eight-hour night shift. The schedule includes Sunday through Saturday coverage, every fourth weekend, one major summer holiday, and one major winter holiday. The position works indoors in a patient care environment and involves heavy physical demands, including standing and walking most of the time, frequent bending, and possible pushing of heavy equipment.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the Patient Care Technician I level, at least 800 hours and six months of work as a PCT I, or six months of prior direct inpatient or outpatient patient-care experience.
Ability to read, write, and communicate clearly and concisely in English.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships within and across departments, and provide exceptional patient service.
Proven problem-solving ability in routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to meet the role’s physical demands, including lifting up to 50 pounds, standing and walking most of the time, frequent bending, and potentially pushing heavy equipment.
Hand dexterity, hearing, and vision sufficient to take direction from patients or providers, adjust equipment, and observe and describe patient conditions.

Responsibilities

Communicate observations and patient changes clearly and promptly to the RN, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints when needed in accordance with training and direction.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans; collect, label, and prepare specimens for transport to the lab.
Perform phlebotomy in designated locations.
Carry out selected unit-specific procedures, including changing telemetry batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning and emotionally supporting the patient, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube feeding solutions and refill feeding bags as directed; record approved output from sources such as Foley catheters, ostomy appliances, and drainage systems; and perform directed ostomy care for established ostomates.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Stay informed about hospital and unit changes by reviewing communication boards, books, bulletin boards, and notices, and regularly reading and responding to UMMHC emails.
Precept new Patient Care Technicians.
Comply with departmental policies, procedures, and objectives; attend meetings, conferences, and seminars as required; apply quality improvement in daily work; and comply with health and safety regulations.
Respect diverse views and contribute to a professional, tolerant, civil, and accepting environment for employees, patients, and visitors.
Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.