Patient Care Tech II - Inpatient, Memorial Campus South 6, 24 Hours, Nights

UMass Memorial Health•Worcester, MA

10d•Onsite

About The Position

Under the direction of an appropriate licensed clinician and according to unit-specific standards, the Patient Care Technician II provides patient care to meet patients’ personal needs and comfort and assists the healthcare team. The role serves patients, nurses, physicians, and other colleagues involved in care delivery. To qualify as a PCT II, the caregiver must meet the full competencies outlined by Nursing Professional Practice. The position is in an inpatient patient-care environment and is scheduled for 24 hours, on a night shift, with weekend and holiday scheduling requirements.

Requirements

Minimum high school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the Patient Care Technician I level, with at least 800 hours and six months of work as a PCT I, or six months of prior inpatient or outpatient direct patient-care experience.
Ability to read, write, and communicate in English clearly and concisely.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
Proven problem-solving ability in routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient-care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient conditions.
Ability to lift up to 50 pounds; work involves standing and walking most of the time, possible pushing of heavy equipment, and frequent bending.

Responsibilities

Communicate observations and changes in patients’ conditions to the RN in a clear and timely manner, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints when needed, in accordance with training and direction.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use fall-prevention devices or strategies as directed, and follow restraint-policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in certain locations.
Carry out selected unit-specific procedures, such as changing telemetry batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
Assist the RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning the patient, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record output from approved sources; and perform directed ostomy care for established ostomate patients.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Keep current with hospital and unit changes by reviewing communications and responding to UMMHC emails regularly.
Precept new Patient Care Technicians.
Comply with departmental policies, procedures, and objectives; attend required meetings and educational events; use quality-improvement practices; and comply with health and safety requirements.
Promote professionalism, tolerance, civility, and acceptance; maintain regular, reliable, and predictable attendance; and perform other similar duties as required or directed.