Patient Care Tech, 32 Hours, Days

UMass Memorial Health•Marlborough, MA

7d•$17 - $28•Onsite

About The Position

Under the direction of an appropriate licensed clinician and according to unit-specific standards, the Patient Care Technician provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The role serves internal and external customers, including patients, nurses, physicians, and colleagues who support care delivery. Advancement to PCT II requires meeting the full competencies outlined by Nursing Professional Practice. The position works indoors in a patient care environment and involves substantial standing and walking, frequent bending, and potentially pushing heavy equipment. It requires hand dexterity, hearing, and vision to follow directions, adjust equipment, and observe and describe patient conditions, as well as the ability to lift up to 50 pounds. The posting lists a 32-hour schedule with day-shift hours of 0645–1515, Sunday through Saturday. The hiring range is $16.88–$28.01 based on a 40-hour full-time schedule; compensation is prorated for reduced schedules and varies with scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed by the Recruitment Team during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the Patient Care Technician I level, at least 800 hours and six months working as a PCT I, or six months of prior inpatient or outpatient direct patient care experience.
Ability to read, write, and communicate in English clearly and concisely.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
Proven problem-solving abilities for routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to lift up to 50 pounds and meet the stated physical demands of the role.

Responsibilities

Communicate clearly and promptly to the RN about patient observations and changes, including skin condition, vital signs, and mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use interventions to de-escalate patients, and participate in restraints as directed and in accordance with training and education.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Comply with departmental policies, procedures, and objectives; attend required meetings, conferences, and seminars; and apply quality improvement in daily operations.
Comply with health and safety regulations and requirements, maintain reliable attendance, and perform other related duties as directed.
Respect diverse views and contribute to a professional, tolerant, civil, and accepting environment for employees, patients, and visitors.
Perform the additional Patient Care Technician I duties detailed in the posting, including patient safety checks and fall-prevention measures; taking and recording vital signs, heights, and weights; performing EKGs, point-of-care tests, and bladder scans; and collecting and preparing specimens.
Check, clean, and store unit equipment; assist clinicians with treatments and procedures; record food, fluid, and output; perform directed tube-feeding and ostomy-related tasks; replenish supplies; seek guidance when needed; and stay informed about hospital and unit changes.