Patient Care Tech, Emergency Room, 32 Hours, 3p-11p

UMass Memorial Health•Marlborough, MA
•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in keeping with unit-specific standards, the Patient Care Tech provides care to meet patients’ personal needs and comfort and assists members of the healthcare team. The position serves patients, nurses, physicians, and other colleagues who support care delivery. Advancement to PCT II requires meeting the full competencies outlined by Nursing Professional Practice. This is a 32-hour-per-week Emergency Room position on an evening schedule, with scheduled hours of 2:45 p.m. to 11:15 p.m. The role is scheduled every other weekend and every other holiday. The position works indoors in a patient-care environment and involves heavy physical demands, including standing and walking most of the time.

Requirements

  • High school education or GED.
  • Current Basic Life Support (BLS) certification.
  • Demonstrated competency at the Patient Care Technician I level, at least 800 hours and six months of work as a PCT I, or six months of prior inpatient or outpatient direct patient-care experience.
  • Ability to read, write, and communicate in English clearly and concisely.
  • Medical terminology knowledge.
  • Computer skills.
  • Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional service to patients.
  • Proven problem-solving abilities for routine situations.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to work indoors in a patient-care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient observations; lift up to 50 pounds; stand and walk most of the time; and potentially push heavy equipment and bend frequently.

Responsibilities

  • Communicate clearly and promptly with the RN about patient observations and changes, including skin condition, vital signs, and mental status.
  • Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training and direction when de-escalation is unsuccessful.
  • Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Comply with departmental policies, procedures, and objectives, and attend meetings, conferences, and seminars as required or directed.
  • Apply quality improvement practices in daily operations and comply with health and safety regulations.
  • Demonstrate respect for diverse views and contribute to a professional, tolerant, civil, and accepting environment for employees, patients, and visitors.
  • Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.

Benefits

  • Potential signing bonus; eligibility to be confirmed by the Recruitment Team during the interview process.
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