Patient Care Tech, Emergency Room, 32 Hours, 3p-11p

UMass Memorial Health•Marlborough, MA
•$17 - $28•Onsite

About The Position

Under the direction of an appropriate licensed clinician and according to unit-specific standards, the Patient Care Technician provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The position serves patients, nurses, physicians, and other colleagues who support care delivery. The posting states that advancement to PCT II requires meeting the full competencies outlined by Nursing Professional Practice. This is an emergency room position scheduled for 32 hours, with an evening shift listed as 2:45–11:15 p.m. The schedule includes every other weekend and every other holiday. The role is non-exempt and represented by SHARE Marlborough. The stated hiring range is $16.88–$28.01 based on a 40-hour schedule; compensation for reduced schedules is prorated. A signing bonus may be available, with eligibility confirmed during the interview process. The position requires work indoors in a patient care environment. It involves frequent standing and walking, bending, and the possibility of pushing heavy equipment, as well as the ability to lift up to 50 pounds. Hand dexterity, hearing, and vision are needed to receive directions, adjust equipment, and observe and describe patient conditions.

Requirements

  • High school education or GED.
  • Current Basic Life Support certification.
  • Demonstrated competency at the Patient Care Technician I level, with at least 800 hours and six months of work as a PCT I; alternatively, six months of prior inpatient or outpatient direct patient care experience.
  • Ability to read, write, and communicate in English clearly and concisely.
  • Knowledge of medical terminology.
  • Computer skills.
  • Strong interpersonal skills to gather information, build collaborative relationships within and across departments, and provide exceptional patient service.
  • Proven problem-solving ability for routine situations.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to work indoors in a patient care environment; use hand dexterity, hearing, and vision to take directions, adjust equipment, and observe and describe patient observations; lift up to 50 pounds; and meet the demands of standing and walking most of the time, frequent bending, and possibly pushing heavy equipment.

Responsibilities

  • Communicate clearly and promptly to the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
  • Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and education.
  • Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Comply with departmental policies, procedures, and objectives; attend meetings, conferences, and seminars as required or directed.
  • Use quality-improvement practices in daily operations and comply with health and safety regulations.
  • Demonstrate respect for diverse views and contribute to a professional, tolerant, civil, and accepting environment for employees, patients, and visitors.
  • Maintain regular, reliable, and predictable attendance and perform other similar or related duties as required or directed.

Benefits

  • A signing bonus may be available; eligibility will be confirmed by the Recruitment Team during the interview process.
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