Patient Care Tech, Emergency Room, 32 Hours, 7A-3P

UMass Memorial Health•Marlborough, MA
•$17 - $28•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in keeping with unit-specific standards, the Patient Care Technician provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The position is an integral member of the patient care team, serving patients, nurses, physicians, and other colleagues who support care delivery. PCT II status requires meeting the full competencies outlined by Nursing Professional Practice. The role requires work indoors in a patient care environment. It involves frequent standing and walking, bending, and the possibility of pushing heavy equipment. The caregiver must be able to lift up to 50 pounds and have the hand dexterity, hearing, and vision needed to take direction, adjust equipment, and observe and describe patient conditions.

Requirements

  • High school education or GED.
  • Current Basic Life Support certification.
  • Demonstrated competency attainment at the Patient Care Technician I level, at least 800 hours and 6 months of work as a PCT I; or 6 months of prior inpatient or outpatient direct patient care experience.
  • Ability to read, write, and communicate in English clearly and concisely.
  • Medical terminology knowledge.
  • Computer skills.
  • Strong interpersonal skills to gather information, build collaborative relationships within and across departments, and provide exceptional patient service.
  • Proven problem-solving abilities for routine situations.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to work indoors in a patient care environment and lift up to 50 pounds; work involves heavy demand, standing and walking most of the time, and frequent bending, with possible pushing of heavy equipment.
  • Hand dexterity, hearing, and vision sufficient to take direction from patients or providers, adjust equipment, and observe and describe patient observations.

Responsibilities

  • Communicate clearly and promptly with the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
  • Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use interventions to de-escalate patients, and participate in restraints in accordance with training and direction when de-escalation is unsuccessful.
  • Assist patients with daily living activities, including personal hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Comply with departmental policies, procedures, and objectives.
  • Attend meetings, conferences, and seminars as required or directed.
  • Apply quality improvement practices in daily operations and comply with health and safety regulations.
  • Demonstrate respect for diverse views and contribute to a professional, tolerant, civil, and accepting environment for employees, patients, and visitors.
  • Maintain regular, reliable, and predictable attendance.
  • Perform other similar and related duties as required or directed.

Benefits

  • A signing bonus may be available; eligibility will be confirmed during the interview process.
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