Patient Care Tech II - Inpatient, Memorial Campus Float Pool, 32 Hours, Days

UMass Memorial Health•Worcester, MA

2d•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in keeping with unit-specific standards, the Patient Care Tech II provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The role is an integral part of the patient care team and serves patients, nurses, physicians, colleagues, and other customers. To qualify as a PCT II, the caregiver must meet the full competencies outlined by Nursing Professional Practice. The position works indoors in a patient care environment. It requires frequent standing and walking, bending, and potentially pushing heavy equipment, along with the ability to lift up to 50 pounds. The position is scheduled for 32 hours, with day-shift hours of 0645–1515, every other weekend, and every other holiday. The listed hiring range is $19.74–$26.96 based on a 40-hour schedule; compensation is prorated for reduced schedules. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the Patient Care Technician I level, at least 800 hours and six months of work as a PCT I, or six months of prior inpatient or outpatient direct patient care experience.
Ability to read, write, and communicate in English clearly and concisely.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships, and provide exceptional patient service.
Proven problem-solving ability in routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient conditions.
Ability to lift up to 50 pounds and perform work involving frequent standing and walking, bending, and possible pushing of heavy equipment.

Responsibilities

Communicate clearly and promptly to the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training and direction when de-escalation is unsuccessful.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in certain locations.
Perform selected unit-specific procedures, such as changing telemetry batteries, checking unit equipment, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed.
Empty and record output from approved sources, such as Foley catheters, ostomy appliances, and drainage systems; perform ostomy care for established ostomate patients as directed.
Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Stay current with hospital and unit changes by reviewing communications and responding to UMMHC emails regularly.
Precept new Patient Care Technicians.
Comply with departmental policies, procedures, and objectives; attend required meetings and educational events; apply quality improvement practices; and comply with health and safety requirements.
Support a professional, respectful, tolerant, civil, and accepting environment; maintain regular, reliable, and predictable attendance; and perform other related duties as required.