Patient Care Tech II - Inpatient, Memorial Campus South 2 , 32 hours, Nights

UMass Memorial Health•Worcester, MA

1d•$20 - $27•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in keeping with unit-specific standards, the Patient Care Tech II provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The position requires meeting the full competencies outlined by Nursing Professional Practice. As an integral member of the patient care team, the caregiver serves patients, nurses, physicians, and other colleagues who support care delivery and services. The role includes monitoring and reporting patient observations, assisting with daily living activities, supporting patient safety, performing routine measurements and selected procedures, assisting clinicians with treatments, and maintaining supplies and equipment. The position works indoors in a patient care environment and involves heavy physical demands, including standing and walking most of the time.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the Patient Care Technician I level, at least 800 hours and six months of work as a PCT I; or six months of prior inpatient or outpatient direct patient care experience.
Ability to read, write, and communicate in English clearly and concisely.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships within and across departments, and provide exceptional patient service.
Proven problem-solving ability in routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to lift up to 50 pounds; work requires frequent standing and walking, and may involve pushing heavy equipment and frequent bending.
Hand dexterity, hearing, and vision sufficient to take direction, adjust equipment, and observe and describe patient observations.

Responsibilities

Communicate clearly and promptly with the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training and direction when necessary.
Assist patients with daily living activities, including personal hygiene, ambulating, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patient height and weight.
Perform EKGs, Point of Care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in certain locations.
Perform selected unit-specific procedures, such as changing telemetry batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining and setting up equipment and supplies, using sterile technique when indicated, helping position the patient, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube feeding solutions and refill feeding bags as directed; empty and record approved outputs; and perform directed ostomy care for established ostomate patients.
Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Stay current with hospital and unit changes by reviewing communication boards, books, notices, and emails.
Precept new Patient Care Technicians.
Follow departmental policies, procedures, and objectives; attend required meetings and educational events; apply quality improvement in daily operations; and comply with health and safety requirements.
Contribute to a professional, respectful, tolerant, civil, and accepting environment; maintain regular, reliable, and predictable attendance; and perform other related duties as directed.