Patient Care Tech II - Inpatient, West Ground - 32 hours, Nights

UMass Memorial Health • Worcester, MA

3d • $20 - $27 • Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech II provides care to meet patients’ personal needs and comfort and assists members of the healthcare team. The role requires meeting the full competencies outlined by Nursing Professional Practice. As an integral member of the patient care team, the technician serves patients, nurses, physicians, and other colleagues who support care delivery and services.

This is a 32-hour position with scheduled hours of 2300–0700 on the night shift. The schedule includes every other weekend and every other holiday. Work is performed indoors in a patient care environment and involves standing and walking most of the time, frequent bending, and possible pushing of heavy equipment. The role requires hand dexterity, hearing and vision to take direction, adjust equipment, and observe and describe patient conditions, and the ability to lift up to 50 pounds.

The stated hiring range is $19.74–$26.96 based on a 40-hour workweek. Compensation for reduced schedules is prorated based on scheduled hours and other listed considerations. A signing bonus may be available; eligibility is confirmed during the interview process.

Requirements

• High school education or GED.
• Current Basic Life Support certification.
• Demonstrated competency attainment at the Patient Care Technician I level, at least 800 hours worked, and at least six months as a PCA I.
• Prior inpatient or outpatient care experience, or clinical care training.
• Ability to read, write, and communicate in English clearly and concisely.
• Knowledge of medical terminology.
• Computer skills.
• Strong interpersonal skills to gather information, build collaborative relationships within and across the organization, and provide exceptional patient service.
• Proven problem-solving abilities in routine situations.
• Ability to remain calm under stress or in emergency situations.
• Ability to work indoors in a patient care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient observations; lift up to 50 pounds; stand and walk most of the time; and bend frequently, with possible pushing of heavy equipment.

Responsibilities

• Communicate observations and patient changes clearly and promptly to the RN, including changes in skin condition, vital signs, or mental status.
• Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
• Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training, education, and direction when de-escalation is unsuccessful.
• Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
• Move, lift, position, and transport patients using proper safety techniques and body mechanics.
• Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint policy standards when caring for restrained patients.
• Take and record vital signs, and measure and record patients’ height and weight.
• Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
• Perform phlebotomy in certain locations.
• Perform unit-specific procedures, including changing telemetry batteries, checking unit equipment, cleaning equipment between patients, and storing supplies properly.
• Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
• Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved outputs; and perform directed ostomy care for established ostomate patients.
• Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
• Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
• Replenish patient and unit supplies and equipment.
• Request assistance from identified resources when additional direction is needed.
• Keep current with hospital and unit changes by reviewing communication boards, books, bulletin boards, and posted notices, and by regularly reading and responding to UMMHC emails.
• Precept new Patient Care Technicians.
• Comply with departmental policies, procedures, and objectives, and with health and safety regulations.
• Attend meetings, conferences, and seminars as required or directed.
• Use quality improvement in daily operations.
• Respect diverse views and approaches and contribute to a professional, tolerant, civil, and accepting environment.
• Maintain regular, reliable, and predictable attendance.
• Perform other similar and related duties as required or directed.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED