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The General Manager is a professional-level sales and management role responsible for inspiring the store team, helping customers succeed, and growing the business with integrity. The position supports both sales and operational functions and requires familiarity with store systems, automotive systems, parts, and DIY troubleshooting and project assistance. The General Manager develops and maintains Professional Customer relationships, grows related business, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50β55 hours per week, excluding meal breaks. The average schedule is 5β6 days per week, with 11-hour shifts and rotating nights and weekends, including an hour for lunch. Additional hours may be required depending on staffing, store conditions, sales targets, and other business demands. The schedule is based on the needs of the business. The role includes managing store sales and service objectives; recruiting, hiring, developing, coaching, scheduling, and engaging Team Members; maintaining inventory and operational standards; delivering and coaching customer service for DIY and Professional customers; and carrying out manager-on-duty responsibilities. The General Manager may also provide DIY services such as battery testing and installation and wiper installation, and assist the District or Region upon request.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED

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