Operations Manager Jobs

About The Position

Requirements

• Associates degree preferred (not required) and/or 2+ years of proven work experience in wholesale distribution
• Leadership skills and ability to manage staff
• Excellent communication skills
• Strong decision making and problem-solving skills
• Expertise in warehouse and inventory management
• Proficient with computer systems and technology
• Must be able to lift, push, and pull up to 40 pounds
• Must be at least 18 years of age and have a valid driver’s license
• Must be willing to work odd hours including evenings, weekends, and holidays
• Must be comfortable with change, possess an entrepreneurial spirit, and have ability to think outside the box

Responsibilities

• Report to the Regional Vice President (RVP)
• Oversee all aspects of customer service
• Assist in hiring, training, and coaching all outside sales, and inside branch personnel in collaboration Human Resources
• Collaborate with the RVP and Regional Sales Manager (RSM) to establish quarterly budgets, sales quotas and KPI’s
• Work with RSM and sales team to create and implement 90-day sales and marketing plans
• Ensure sales staff is maintaining up-to-date customer records through the Company CRM
• Develop strong relationships with vendors to provide accurate market conditions and ensure competitive pricing
• Communicate with RVP and RSM regarding changes in market conditions
• Maintain up-to-date record of competitive activities
• Oversee customer quotes and conduct bid follow-up
• Develop customer relationships by participating in after-hours customer entertainment activities
• Proactively handle customer issues/challenges
• Train and become a subject matter expert on GIC products
• Manage branch employees alongside the RVP and RSM
• Assist in all aspects of branch operations and sales activities as needed
• Performs additional functions (essential or otherwise), which may be assigned

Benefits

• Health: We offer great medical vision and dental benefits as well as voluntary benefits that cover both you and your family!
• Future: Plan by enrolling in a 401k plan that helps you save money for a rainy day
• Time Off: Paid time off along with flexibility for a healthier work life balance
• Environment: We offer an inclusive environment where there is always someone available to help and teach so that you can grow within the industry no matter what direction your career takes you!