Operations Director Jobs

About The Position

Requirements

• Experience building or materially transforming a field operating model within a complex enterprise software business, with demonstrable commercial outcomes such as improved pipeline, conversion, forecast accuracy, sales productivity, expansion, or partner contribution.
• Commercial credibility to work as a peer with senior sales leaders and challenge them constructively.
• Deep understanding of enterprise sales operating rhythms, including forecasting, pipeline management, business reviews, territory execution, and performance management.
• Experience personally leading forecast or equivalent commercial operating calls.
• Experience translating ambiguous executive priorities into structured, cross-functional execution.
• Strong business judgment and ability to prioritize competing demands.
• Experience driving cross-functional initiatives without direct reporting authority.
• Ability to combine strategic thinking with detailed operational execution.
• Strong understanding of the relationships among Sales, Solutions Consulting, Marketing, Enablement, Programs, Customer Success, and Revenue Operations.
• Experience designing or improving operating models as organizations grow.
• Confidence to make decisions, challenge assumptions, and hold senior stakeholders accountable.
• Strong analytical capability and ability to turn data into commercial decisions and action.
• Experience leading teams and developing high-performing operational or enablement talent.
• Strong expertise in AI Ops, Revenue Operations, and modern revenue intelligence platforms to improve field productivity, forecasting accuracy, and decision-making.
• Operator-first approach: able to take ambiguous objectives, determine what needs to happen, bring people together, and create momentum.
• Ability to balance detailed business understanding with strategic, enterprise-level perspective.
• Builds influence through judgment and execution rather than process or hierarchy.
• Willingness to challenge respectfully, make decisions when appropriate, and create accountability when progress stalls.
• Enterprise mindset focused on the performance of the broader field organization.
• Focus on owning outcomes rather than merely organizing meetings.

Nice To Haves

• Experience in enterprise cybersecurity, application security, developer tools, DevOps, infrastructure, cloud, or enterprise software.
• Experience supporting a global enterprise sales organization.
• Experience operating through significant go-to-market transformation or scale.
• Experience integrating previously distributed field capabilities into a more unified operating model.
• Leadership experience in Sales Enablement, Field Enablement, Sales Programs, or related functions.
• Experience partnering with direct and channel or partner sales organizations.
• Experience in businesses with complex, multi-stakeholder enterprise sales cycles.
• Experience implementing AI-driven sales or revenue operations tools and methodologies across enterprise field teams.

Responsibilities

• Shape global field strategy with the CRO and senior commercial leaders, translating territory, account, pipeline, partner, and expansion plans into clear actions and measurable outcomes.
• Lead field operating rhythms and strategic reviews, including forecast, pipeline, performance, and execution reviews; translate strategy into an operating agenda and ensure commitments result in action and commercial outcomes.
• Translate executive priorities into structured programs with outcomes, owners, milestones, and accountability; use an AI Ops approach to remove operational drag, unblock initiatives, and maintain momentum across global field teams.
• Connect Sales, Solutions Consulting, Field Marketing, Enablement, Revenue Operations, and Finance around revenue goals; resolve competing priorities and execution barriers and influence across functions.
• Strengthen forecast and pipeline rigor by using commercial understanding and AI intelligence to improve forecast accuracy, identify deal risks, and assess territory and deal-stage health.
• Turn operational data into revenue strategies and targeted field actions.
• Design and refine a scalable field operating model, simplifying and standardizing processes and establishing repeatable practices that use AI technology to scale field impact.
• Lead teams and develop high-performing operational or enablement talent.

Benefits

• Parental leave policy
• Paid volunteer time off
• Diversity and inclusion working groups
• Flexible working practices
• Company Wellness Week, during which company operations shut down for a week