Director of Operations Integration

Gastro Health • Miami, FL

4d • Onsite

About The Position

Gastro Health is currently looking for an enthusiastic full-time Director of Operations Integration to join our team in Miami! This position offers a great work/life balance with consistent hours and no weekends or evenings. We are growing rapidly and support internal advancement, offering competitive compensation.

Requirements

• BA/BS or graduate education preferred.
• 8-10 years in physician practice operations, multi-site management, or healthcare integration
• 5 or more years leading complex cross-functional programs, integrations, or transformation initiatives.
• Expert knowledge of physician practice operations (front office, back office, revenue cycle, EMR workflows).
• Demonstrated success in change management and physician/staff engagement during acquisitions.
• Demonstrated experience managing and developing leaders and teams

Nice To Haves

• Experience supporting mergers, acquisitions, partnerships, or organizational integrations preferred.
• Executive-level communication, relationship management, and stakeholder influence
• Portfolio, program, and project management across multiple concurrent priorities.
• Strong knowledge of physician practice operations, including front-office, back-office, revenue cycle, clinical, and EMR workflows.
• Analytical problem solving, risk identification, decision support, and performance management.
• Change leadership and physician and teammate engagement during periods of transition.
• Organization, planning, time management, sound judgment, and attention to detail.
• Ability to build scalable standards while adapting to the needs of individual practices and markets.
• Interest in using digital technology, data, and automation to improve execution and visibility.

Responsibilities

• Leads Gastro Health’s enterprise Integration Management Office and oversees the successful onboarding, stabilization, and optimization of acquired practices, joint ventures, and other strategic transactions.
• Manages integration portfolios, prioritizes resources, mitigates risks, tracks performance, and escalates issues to senior leadership.
• Supervises two Managers of Integration Operations and collaborates with physicians, operational leaders, support functions, external partners, and transaction stakeholders to ensure integrations are standardized, timely, and aligned with organizational objectives.
• Lead the enterprise Integration Management Office (IMO) for acquisitions, mergers, strategic partnerships, joint ventures and other assigned transactions.
• Directly lead, coach, develop, and deploy two Managers of Integration Operations; establish clear roles, performance expectations, coverage plans, and development priorities.
• Establish portfolio governance, integration priorities, resource allocation, milestone expectations, decision rights, and escalation pathways across concurrent transactions.
• Serve as the senior liaison among support center teammates, market leaders, physicians, third-party delivery partners, and acquisition stakeholders to ensure organized, thoughtful, and timely execution.
• Oversee on-site operational assessments and gap analyses; ensure findings, risks, dependencies, and recommended actions are clearly documented and presented to internal and external stakeholders.
• Identify operational improvements and M&A synergies; prioritize opportunities and incorporate approved initiatives into integration workplans and value-realization tracking.
• Lead recurring integration portfolio reviews and provide concise executive reporting on status, milestones, risks, decisions, resource constraints, and performance.
• Oversee post-close practice stabilization, including teammate onboarding, physician and stakeholder engagement, KPI monitoring, service continuity, issue resolution, and transition to steady-state operations.
• Provide oversight for integration of clinical and administrative systems, including EMR, practice management, scheduling, billing, reporting, and other enabling platforms.
• Coordinate with Compliance, Legal, Finance, Human Resources, Revenue Cycle, Technology, Credentialing, Marketing, Operations, Clinical Services, and other functions to align integration activities and resolve cross-functional dependencies.
• Ensure integration activities appropriately address applicable regulatory, payer, credentialing, contracting, and company requirements in partnership with responsible functional leaders.
• Own, refine, and enforce a standardized integration playbook covering people, process, systems, governance, communications, and post-close stabilization.
• Create and maintain tools, templates, dashboards, KPIs, and operating cadences that improve consistency, accountability, visibility, and scalability across integrations.
• Manage and monitor integration workplans using approved tools, including Smartsheet, OneDrive, Microsoft Teams, and other assigned platforms.
• Provide or coordinate interim and transitional practice-management support when required to sustain operations.
• Deploy available integration resources to enterprise strategic initiatives, Project Horizon priorities, process improvement work, and PMO responsibilities during periods of lower transaction activity.
• Lead change-management activities associated with integration and strategic initiatives, with emphasis on clear communication, physician engagement, teammate readiness, and adoption.
• Other duties as assigned
• Travel domestically as needed, up to 75%

Benefits

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
• Cigna healthcare
• 401k
• profit-sharing
• short & long-term disability
• HSA
• FSA
• PTO plus paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director