Network Administrator Jobs

About The Position

Requirements

• Minimum of 3 years of experience in network administration, architecture, management, and deployment.
• Cisco Certified Network Associate (CCNA) or higher.
• Hands-on experience administering Palo Alto Networks firewalls, including PAN-OS and Panorama.
• Hands-on experience administering Cisco firewalls (ASA and/or Firepower/FTD) and Cisco enterprise switching.
• Working knowledge of routing protocols (OSPF, BGP, EIGRP), VPN technologies, and network segmentation.
• Familiarity with enterprise WiFi technologies, including 802.11 standards, wireless controllers and access points, RF fundamentals, and wireless authentication (802.1X/RADIUS).
• Experience with network monitoring, performance, and capacity management tools.
• Demonstrated experience with change management and configuration control processes and procedures.
• Ability to support multiple customers, prioritize competing demands, proactively respond to issues, and adjust to shifting deadlines.
• Must reside within commuting distance of Washington, DC and be able to work onsite at customer facilities multiple days per week and on an ad hoc basis as needed.
• Ability to work independently without supervision and interact comfortably with all levels of customer staff, from engineers to IT leadership.
• Excellent written and oral communication skills and ability to collaborate effectively with technical and non-technical staff.
• Proficiency in Visio, Excel, Word, and PowerPoint.
• Must possess an active or previously held Public Trust and be able to obtain or reinstate a Public Trust as required by the customer.
• Ability to work in telecom closets, data centers, and equipment rooms, including physical cable tracing, labeling, patching, and rack-and-stack installation of network equipment.
• Ability to lift up to 50 lbs, use ladders, and work in tight, confined, or overhead spaces.
• Ability to stand, walk, kneel, and bend for extended periods while performing onsite work in varying customer site conditions.

Nice To Haves

• Experience supporting federal government customers and familiarity with federal security frameworks such as NIST, FISMA, and TIC.
• Experience in a managed services, NOC, or technology VAR/systems integrator environment.
• Experience with AWS networking, including VPC design, subnets, route tables, security groups, Transit Gateway, and hybrid connectivity (Site-to-Site VPN, Direct Connect).
• Familiarity with Ekahau or similar wireless planning and survey tools, and experience performing predictive, pre-deployment, and post-deployment wireless site surveys.
• Relevant industry certifications such as Cisco CCNP Enterprise or Security, Palo Alto PCNSA/PCNSE, CompTIA Security+, ITIL, AWS, or Microsoft Azure.
• Bachelor’s degree in computer science, engineering, or another technical discipline.

Responsibilities

• Provide dedicated network administration and engineering support to assigned NFF customers and serve as a technical resource for customer IT and operations staff.
• Maintain and upgrade customer networks using documented processes for configuration control, change management, traceability, and integrity.
• Administer, configure, and maintain Palo Alto and Cisco firewalls, including rule bases, policies, VPNs, and firmware or software upgrades.
• Administer, configure, and troubleshoot Cisco routing and switching infrastructure, including VLANs, trunking, routing protocols, and access-layer through core.
• Administer, configure, and troubleshoot enterprise wireless networks, including controllers, access points, SSIDs, and wireless security policies.
• Capture and analyze performance and capacity measurements for network components, including circuit utilization, latency, and device CPU and memory utilization.
• Validate network monitoring and management coverage, identify components that cannot be monitored, and recommend risk mitigation.
• Develop, validate, and maintain physical and logical network topology diagrams and configuration documentation.
• Establish and maintain network performance and capacity baselines using real-time data collection and monitoring tools.
• Support network security operations, including risk analysis and assessment, system monitoring, intrusion detection and prevention, and firewall design, development, and maintenance.
• Support customer security and compliance activities, including vulnerability remediation, configuration hardening, and providing documentation and evidence to customer security officers.
• Provide technical support for planning and integration of new IT systems hosted in cloud IaaS/PaaS and hybrid environments.
• Coordinate with external organizations, partner agencies, carriers, and service providers in support of external network links and services.
• Work with NFF engineering and account management to resolve incidents, escalate issues, and provide a consistent customer experience.
• Participate in planned maintenance windows and respond to after-hours or urgent issues as needed.

Benefits

• Medical, dental, and vision coverage.
• Health Savings Account and Flexible Spending Account.
• Short-term disability, long-term disability, supplemental life insurance, and ADD&D.
• Comprehensive 401(k) plan.
• Paid Time Off and flexible paid time off options for eligible employees.
• Competitive salary.