Network Systems Administrator

City of New York•New York, NY

1d•$95,233 - $118,000

About The Position

The NYC Department of Finance’s Finance Information Technology Division designs, builds, and supports the agency’s computer systems, including hardware, software, applications, infrastructure, telephone systems, and data security. Its Network and VoIP support team manages network connectivity across 11 sites and supports more than 300 servers, five business centers, and multiple public-facing websites. The team is seeking a Network Systems Administrator to help maintain and improve the agency’s LAN/WAN infrastructure and network services. The position reports to the Director of Network/VOIP Infrastructure. Candidates must hold a permanent Certified IT Administrator (LAN/WAN) civil service title or be permanent in a comparable civil service title eligible for a 6.1.9 title change. Applicants must include their employee identification number and identify their permanent civil service title in their cover letter. The role may be eligible for remote work up to two days per week under the applicable Remote Work Pilot Program. Candidates must have a professional/vendor certification in local area network administration required for the position and meet one of the stated education and experience pathways. The position may also require incumbents to update or obtain additional industry-standard certifications for their assigned technical environments. Hires must verify identity and eligibility to work in the United States and complete the required employment eligibility verification document upon hire.

Requirements

Professional/vendor certification in local area network administration required for the position.
Permanent Certified IT Administrator (LAN/WAN) civil service title, or permanent status in a comparable civil service title eligible for a 6.1.9 title change.
One of the following qualification pathways: a bachelor’s degree from an accredited college and two years of satisfactory full-time, non-classroom-based experience in LAN/WAN planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or a high school diploma or equivalent and six years of satisfactory full-time IT experience, including at least two years of the described LAN/WAN experience; or an equivalent combination of education and experience.
For the equivalent education/experience pathway, candidates must have at least one year of satisfactory full-time, non-classroom-based IT experience in the described LAN/WAN work. Education may substitute for experience at 30 undergraduate semester credits per six months; a related master’s degree may substitute for one year of experience.
Include an employee identification number when applying and indicate the permanent civil service title in the cover letter.
Verify identity and eligibility to work in the United States and complete the required employment eligibility verification document upon hire.

Nice To Haves

Ability or willingness to update existing and/or obtain additional professional industry-standard certifications for current and future assigned technical environments, as determined by the agency.

Responsibilities

Develop dashboards and network maps that provide a real-time view of connectivity across DOF Cisco switching and routing devices.
Maintain network availability for users and quickly resolve user access issues.
Install Cisco Catalyst 9400, 4500, and 3800 series access switches connected to core Nexus 9500 switches in DOF wire rooms, providing LAN/WAN access for users moving into a new LAN segment.
Configure Cisco network access switches to provide LAN/WAN access to applications for existing users and move new users into newly created LAN segments.
Configure core routers and switches that connect to OTI’s CityNet.
Design and create VLAN subnets on DOF access and core Cisco switches to provide LAN/WAN access to special units.
Troubleshoot and resolve LAN/WAN connectivity issues involving IP, redundancy, EIGRP, RIP and RIPv2, OSPF, VLANs, cabling, printing, security, and the OTI cloud.
Develop and implement advanced network management programs and services in support of DOF’s Wide Area Network.
Troubleshoot VoIP-related issues.
Liaise with vendors for technical support as needed.
Diagnose network connectivity problems and communicate technical issues to technical and non-technical stakeholders.
Perform highly complex technical work in LAN/WAN network design.
Provide fourth-level technical support to DOF and OTI.