Network Administrator

Parasol Alliance

19d•$70,000 - $75,000•Remote

About The Position

The Network Administrator is responsible for clients’ day-to-day network operations and assists with strategic systems and network design. The role also contributes to the design of Parasol Alliance’s internal network systems and tools to support security and performance management. The company describes itself as a virtual company offering work from home, responsible time off, and bonus opportunities.

Requirements

Experience configuring switches, routers, firewalls, and wireless equipment in a mixed-hardware workspace.
Network+.

Nice To Haves

Cisco CCNA certification or experience with a recognized certification.

Responsibilities

Manage LAN, WAN, and wireless network devices, including network design, installation, upgrades, configuration, and troubleshooting.
Maintain infrastructure through upgrades, break-fix work, and enhancements.
Manage security solutions, including firewalls, URL filtering, and intrusion detection systems.
Establish and maintain standard system and OS upgrades for network infrastructure.
Interpret and apply company policies and procedures.
Participate in an on-call rotation, including off-hours and weekends.
Serve as an escalation point for network issues from tier 1 and 2 support.
Assist in designing Parasol Alliance network systems and tools for optimal security and performance management.
Complete customer notifications, update tickets, and complete project tasks according to established standards, with an 85% quarterly metric for each.
Create training videos once per month.
Learn and adhere to established policies and standards in The Culture File and learn and leverage Parasol-provided tools.
After 60 days, meet and maintain the stated metrics while carrying a ticket load of 30–40 tickets.