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About The Position

Requirements

• High School Diploma or Equivalent (GED) required.
• 1-year certificate from college or accredited technical Medical Assisting program, or 1 to 3 months related experience, and/or training; or equivalent combination of education and experience.
• Medical Assistant Certificate from an accredited school required.
• At least 1 or 2 years work experience in a medical clinic setting, Federally Qualified Health Center a plus.
• BLS certification required (applicable only to Medical Assistants).
• Bilingual language skills required, Spanish/English Bilingual preferred.
• Must be able to work flexible hours.
• Must have strong computer experience with MS Office.
• Ability to provide excellent customer service to patients and outside customers in person and via phone.
• Must be able to multi-task duties and carryout projects timely.
• Fulfill immunization and fit for duty regulatory requirements.
• Must be able to stand for extended periods of time.
• Ability to work in fast pace medical environment.

Nice To Haves

• Federally Qualified Health Center a plus.
• Epic Electronic Health Records experience a plus.

Responsibilities

• Escorts patients to the exam room, interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight and height, and records information on patients’ charts.
• Prepares treatment rooms for examination of patients.
• Cleans and sterilizes instruments.
• Inventories and orders medical supplies and materials.
• Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic tests or calls medical facility or department to schedule patients for tests.
• Gives injections or treatments, and performs routine laboratory tests.
• Keys data into computer to maintain office and patient records.
• Cleans and disinfects operatory in accordance with department’s policy and OSHA guidelines.
• Sterilizes and disinfects instruments in accordance with department policy and OSHA guidelines.
• Follows policies and procedures including universal precautions as defined by OSHA’s guidelines on Bloodborne Pathogens and Hazardous Materials standards.
• Practices good people skills to maintain good public relations with patients and with fellow co-workers.
• Maintains patient confidentiality in accordance to department policy and HIPAA guidelines.
• Attends and participates in required meetings, training and educational programs.
• Performs administrative responsibilities including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments.
• Supports and closely coordinates Medical and Behavioral Health services in the pod care team.
• Provide patients with information by staying up to date on community resources that address the social determinants of health, like transportation, housing, and access to food.
• Provides educational tools and screens using approved screening tools for common Behavioral Health and substance abuse disorders and available resources.
• Assist behavioral health providers in warm hand offs.
• Participates in regularly scheduled caseload consultation with team care including Primary Care, Licensed Clinical Social Worker and/or Psychiatrist.
• Facilitates patient engagement and follow up in care.
• Request Prior Authorizations and TARs sent by the pharmacy so patients can get ordered medications in a timely manner.
• Documents encounters in the electronic medical records system so they can be easily shared with PCPs, Licensed Clinical Social Worker and/or Psychiatrist.
• Facilitates referrals for clinically indicated services internally or outside the primary care clinic (e.g. Social services, mental health specialty care, and substance abuse treatment).
• Addresses with the appropriate response to electronic mail and tasks using the electronic medical health record.
• Assign PCP and needed health maintenance screenings.
• Follow up/ track “no shows” for first appointment.
• Perform other related work and Medical Assistant duties when staff support is needed.

Benefits

• Affordable health insurance
• Health Reimbursement Accounts (HRA)
• Dental and Vision Insurance
• Educational and Continuing Education Benefits
• Student Loan Repayment and Loan Forgiveness
• Retirement Plan
• Group Life and AD&D Insurance
• Short term and Long Term Disability benefits
• Professional Fee Reimbursement
• Mileage and Cell Phone Reimbursement
• Scrubs Reimbursement
• Loupes Reimbursement
• Employee Assistance Programs
• Paid Holidays
• Personal Days of Celebration
• Paid time off
• Extended Illness Benefits