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The Director of Premium Sales & Service is responsible for the long-term retention and growth of full-season, membership, group, and hospitality package members, along with other revenue-generating programs added to the product portfolio. The role includes servicing, supporting, and maintaining assigned customer accounts while meeting established individual and department sales and service goals. This sales position handles retention sales across multiple amphitheaters, ballrooms, and clubs within an assigned region. The position builds and maintains relationships with existing members, renews memberships, develops sales opportunities, and represents the venue in the community. It partners with regional business development and sales coordination colleagues to support show coverage and guest experience, and reports to the Regional Director.
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Job Type
Full-time
Career Level
Director

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