About The Position

BachToRock is a family-owned, growing music education enterprise. The Assistant Site Director supports the Site Director with the school’s daily operations, customer service, and business growth. The role is suited to someone who is goal-driven, energetic, team-oriented, passionate about music education, enjoys working with children, dependable, customer-centric, and familiar with retail sales environments. The Assistant Site Director oversees daily school operations, supports instructors and students, manages schedules and administrative tasks, and helps maintain the facility and inventory. The role also contributes to enrollment, customer engagement, marketing events, and student recruitment and retention. Teaching private lessons and group classes may be required when approved by the Site Director. Compensation is based on education, experience, expertise, and availability. This BachToRock location is locally owned and operated by Bachin’ The Suburbs. The employer is an equal opportunity employer and prohibits discrimination and harassment on legally protected grounds.

Requirements

  • Computer literacy, including Microsoft Office.
  • Ability to solve logistical challenges.
  • Effective time-management and organizational skills.
  • Ability to manage multiple responsibilities at once.
  • Strong attention to detail.
  • Ability to work in a very fast-paced environment.
  • Ability to work the hours required.
  • Goal-driven, high-energy, and team-oriented approach.
  • Passion for music and music education.
  • Enjoys nurturing and working with children.
  • Responsible and dependable.
  • Customer-centric approach and understanding of retail sales environments.

Nice To Haves

  • Bachelor’s degree preferred but not required.
  • Business management experience preferred but not required.
  • Retail sales experience preferred but not required.

Responsibilities

  • Run the school’s day-to-day music education operations.
  • Supervise student arrival and departure.
  • Support instructors with teaching activities as needed.
  • Maintain schedules for classes, staff, and students.
  • Administer daily enrollment, scheduling, retail sales, and billing adjustments.
  • Help control inventory and maintain appropriate stock levels.
  • Ensure the facility is clean.
  • Coordinate timely opening and closing of the school with other management.
  • Greet customers and students in a personable and courteous manner.
  • Proactively communicate operational information to customers.
  • Foster a welcoming environment where people feel acknowledged and appreciated.
  • Greet prospective customers by phone and in person.
  • Give facility tours and explain the BachToRock philosophy and method to prospective customers.
  • Stay current on updated BachToRock curriculum.
  • Follow up with prospective customers in person and by phone.
  • Support external marketing events.
  • Assist with recruitment and retention of students for private lessons, bands, classes, and camps.
  • Teach private lessons and group classes as needed and approved by the Site Director.

Benefits

  • Continuing education through complimentary music lessons.
  • Complimentary snacks and refreshments for staff.
  • Discounts on musical equipment.
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