Music Director Jobs

About The Position

Requirements

• 10+ years of experience in Order to Cash, Revenue Operations, or a similar field including oversight of credit & collections.
• 5+ years of people leadership experience for Order to Cash delivery.
• Excellent communication, influencing skills and team member management, leading team in a remote first working environment supported by team based offshore for more transactional activities.
• Extremely collaborative team player.
• Ability to value-stream map each part of the OTC processes specific to Finance – including billing, credit, collections, cash applications, and industry specific revenue streams.
• Assist with upstream and downstream process mapping to ensure seamless hand-offs with the entire organization.
• Bachelor’s Degree in Accounting, Finance, Economics, or a related field.
• Experience leading collaborative discussions and working with a diverse team of stakeholders to achieve a common goal.
• Executive-level communication skills.
• Working knowledge of US GAAP, SOX compliance, and audit procedures.
• Experience driving continuous improvement and challenging normal operations.
• Experience with process design (TQM, Six Sigma, LEAN, Agile, or similar process measurement and analysis techniques).
• Experience ensuring policy and process compliance with applicable laws and data policies.
• Experience in desktop applications, financial ERP software, process flow tools, and/or statistical analysis for process improvement.
• Extensive experience as a user of a large and complex ERP system.
• Basic understanding of IT project management methodology (Agile or SDLC).
• Ability to multi-task and prioritize projects and work under pressure to meet deadlines.

Nice To Haves

• CPA, MBA, or equivalent preferred.
• Music or Entertainment Industry experience preferred.
• Deep knowledge of SAP and S/4HANA preferred.
• Working experience for OTC activities in LATAM.

Responsibilities

• Lead end-to-end Order to Cash process and execution across multiple business models, platforms, and regions, including North & South America.
• Ensure Billing, collections, revenue recognition, credit, customer master data, and cash application activities are completed accurately, timely, and in alignment with business objectives.
• Oversee processes supported by SAP, Salesforce, Vistex, and other billing and reporting platforms.
• Manage day-to-day cash flow continuity, including misdirected or unknown payments and due to / due from reconciliation for all customer agreements.
• Define and monitor Order to Cash performance metrics, including aging, unapplied cash levels, billing accuracy, collection effectiveness, and customer satisfaction.
• Serve as the primary point of contact for all things OTC for Mergers/Acquisitions.
• Work closely with the Business Development team as new deals/agreements are made to achieve systematic revenue processing within the scope of the agreements.
• Manage a customer portfolio that generates more than $4 billion in revenue annually.
• Liaise with the team managing Revenue Recognition to ensure billing is executed per individual customer agreements.
• Build and strengthen the capabilities of the OTC team by identifying, developing, and overseeing talent within the function.
• Position yourself as a relied-on point of contact between all internal functional groups, including, but not limited to, Corporate Finance, Label Finance, Internal Audit, and Shared Services.
• Leverage system automation, AI-based reconciliation tools, and streamlined workflows to improve operational performance.
• Serve as a point of escalation and final approval for the OTC process.
• Lead the team in the performance of day-to-day activities within OTC.
• Oversee OTC leaders (both on and offshore) to ensure disputes are repaid or escalated timely.
• Partner with RTR team on the OTC month-end close-related activities, including cash/accounts receivable reconciliations.
• Partner with PTP team to determine ways to improve WMG’s working capital.
• Partner with GPO in identifying continuous process improvement opportunities.
• Partner with WMG teams like Risk Management, Treasury, and Legal when pursuing or initiating new OTC portals and/or wallets (including BitPay).

Benefits

• 2026 Benefits At A Glance final.pdf