Medication Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Current Illinois pharmacy technician license in good standing.
• Certified Pharmacy Technician (CPhT) credential.
• At least 3 years of experience in ambulatory care, specialty pharmacy, or 340B settings.
• Proficiency with electronic medical record systems and insurance authorization platforms.
• Knowledge of HIPAA regulations and patient confidentiality standards.

Nice To Haves

• Working knowledge of pharmaceutical foundation assistance programs and manufacturer copay card enrollment processes.
• Experience qualifying and processing patients under 340B drug pricing program guidelines.
• Strong understanding of commercial, Medicare, and Medicaid insurance plans and formulary requirements.
• Experience coordinating patient outreach and scheduling in a high-volume clinical setting.
• Excellent communication skills and ability to collaborate with providers, pharmacies, payers, patients, and external offices.
• Strong organizational skills and ability to manage multiple cases and meet deadlines in a fast-paced environment.

Responsibilities

• Review and process ambulatory care referrals and independently evaluate their appropriateness.
• Collaborate with referring providers to clarify information and conduct patient outreach or interviews to obtain information and arrange scheduling as appropriate.
• Evaluate patient insurance and manage prior authorizations to support medication access.
• Maintain accurate records of activities and outcomes in the electronic medical record.
• Participate in implementing medication access workflows at new ambulatory pharmacy service departments and validate workflow maintenance at existing departments.
• Serve as a liaison among providers, pharmacies, insurance carriers, and patients to streamline medication access and support continuity of care.
• Ensure prescriptions complete the necessary steps to qualify for the 340B program.
• Coordinate financial assistance, including pharmaceutical foundation programs, manufacturer copay assistance cards, and internal medication assistance processes.
• Manage referrals for uninsured and underinsured patients and support enrollment in patient assistance or charity options when available.
• Review cases with the Ambulatory Pharmacy Technician Supervisor or overseeing pharmacist when appropriate to avoid gaps in care.
• Answer financial questions from patients and providers, document authorization outcomes, and support timely medication access.
• Use independent judgment to prioritize workflow, manage patient problems, and serve as a subject matter expert and operational resource to clinical leadership, providers, and prior authorization coordinators.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• 401K retirement plan
• Tuition reimbursement
• Continuing education opportunities
• Specialized training through the PrimE-Academy professional development platform
• Voluntary benefit options