Medication Access Coordinator - Experienced Pharmacy Technician

The Nebraska Medical Center•Omaha, NE

1d•Hybrid

About The Position

Nebraska Medicine is hiring a full-time Medication Access Coordinator for its Outpatient Pharmacy department. This advanced pharmacy technician role is based at the Central Fill location near 114th and Dodge in Omaha, Nebraska. The position supports patients in starting and continuing medication therapy by addressing insurance coverage, prior authorization, reimbursement, and financial assistance needs. It requires working in the office for three months of training, after which hybrid scheduling is available. Employees must reside in Nebraska or Iowa. The schedule is 80 hours per pay period, working eight-hour days Monday through Friday, with start times between 7:00 a.m. and 10:00 a.m. Nebraska Medicine provides structured training and opportunities for advancement through its pharmacy technician career ladder.

Requirements

At least three years of healthcare and/or insurance or third-party reimbursement experience.
High school education or equivalent.
Ability to independently assess clinical situations and make evidence-based medication decisions affecting patient care.
Excellent interpersonal skills and ability to interact successfully with a variety of internal and external customers at all levels.
Ability to solve problems independently and strong commitment to team management.
Ability to multitask and excel in a dynamic environment.
Experience with computer mainframe, network, web-based, and payer applications.
Registration with the State of Nebraska as a pharmacy technician.
Completion of Pharmacy Technician Certification within one year.

Nice To Haves

Knowledge of commercial, Medicare B, Medicare D, and Medicaid pharmacy rules and regulations.
Associate degree in business, healthcare, or a related field.
Bilingual ability.
Prior authorization experience in specialty or retail pharmacy.
340B knowledge and experience.
Apexus 340B OnDemand Certificate.

Responsibilities

Determine, support, and assist patients, provider teams, and the pharmacy department in overcoming barriers to medication access, with a focus on third-party prior authorization and pharmacy-benefit billing processes.
Assist patients with enrollment in grants and assistance programs and communicate their financial responsibilities.
Provide face-to-face or virtual, bedside-oriented service presenting comprehensive financial options to patients.
Gather and effectively communicate medical and medication histories—including diagnoses, test results, lab values, and previous medications—to third parties.
Verify eligibility and pharmacy benefit provisions and support the appeals process.