Medication Access Coordinator

Trinity Health • Des Moines, IA

1d

About The Position

As a Medication Access Coordinator at MercyOne, you will provide integrated support to patients, pharmacists, and other clinicians by facilitating medication adherence and prescription assistance programs related to the growth and maintenance of Pharmacy business operations. You will work closely with patients, clinicians, and the specialty pharmacy business line to deliver a full continuum of medication adherence support using various tools and applications. The role involves performing assigned tasks requiring independent judgment and increased competency in patient medication therapy, and liaising between patients, pharmacies, payers, and providers with strong accountability for follow-through and task management.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• At least 3 years of experience in pharmacy-related tasks, including health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures.
• CPhT (Certified Pharmacy Technician) certification and State of Iowa Registration prior to employment.
• Proficiency in Microsoft Office products.
• Ability to work effectively across business lines and communicate clearly with colleagues and patients/customers.
• Complete Mandatory Reporter training within 3 months of hire.
• Complete annual competency assessments in patient care, confidentiality, and regulatory compliance.

Nice To Haves

• Knowledge of Electronic Medical Records systems.
• Knowledge of health care payers and specialty pharmacy operations.

Responsibilities

• Facilitate medication adherence and prescription assistance programs.
• Support patients, pharmacists, and other clinicians in connection with Pharmacy business operations.
• Work with patients, clinicians, and the specialty pharmacy business line to provide medication adherence support using various tools and applications.
• Perform assigned tasks requiring independent judgment and competency relating to patient medication therapy.
• Liaise between patients, pharmacies, payers, and providers, following through on tasks and managing them accountably.

Benefits

• Competitive compensation.
• Full benefits package.
• Opportunity for growth throughout the system.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED