Medication Safety Coordinator

Beth Israel Lahey Health•Boston, MA
•$139,298 - $187,470

About The Position

The Medication Safety Coordinator collaborates with pharmacy, physician, nursing, and quality staff to develop, implement, and evaluate medication-use system safety. The coordinator monitors process-improvement initiatives to ensure medication-safety goals and quality-improvement objectives are achieved. The role practices pharmacy in accordance with applicable Massachusetts and federal laws, regulations, and departmental policies, and maintains required credentials and Massachusetts pharmacist licensure. The coordinator encourages medication-error reporting and fosters a culture of safety. The role investigates reported safety events, including adverse drug reactions and near misses; leads root cause analyses and failure mode and effects analyses; and uses data-driven performance-improvement methods to develop and prioritize recommendations. The coordinator evaluates medication-use processes, leads medication-safety projects, serves as an expert on committees, and provides education to a range of clinical audiences. The position also requires maintaining current knowledge of medication-safety developments, precepting pharmacy residents and students, and contributing to pharmacy staff development. Work involves varied priorities, close attention to detail, regular collaboration, and some independent judgment. The role includes potential exposure to infectious diseases and other environmental conditions, requires use of protective equipment, and involves frequent sitting and keyboard use as well as standing or moving around the hospital campus. The stated annual base salary range is $139,297.60 to $187,470.40. Beth Israel Lahey Health requires staff vaccination against influenza as a condition of employment.

Requirements

  • Bachelor's degree in Pharmacy.
  • Licensed pharmacist in Massachusetts or immediate eligibility for licensure.
  • One year of pharmacy residency or three years of clinical pharmacy experience in a hospital setting.
  • Knowledge of medication-use safe practices and process-improvement methodologies.
  • Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.
  • Ability to make decisions guided by precedents, policies, and objectives.
  • Ability to solve varied, complex, and often non-recurring problems using staff input, innovative approaches, and Lean diagnostic techniques.
  • Ability to set goals and determine how to achieve defined results with some guidelines and broad manager/director guidance.
  • Ability to communicate moderately complex information in writing and comprehend and communicate complex verbal information in English.
  • In-depth knowledge of concepts, practices, and policies and ability to apply them in complex situations.
  • Ability to lead small projects or work groups collaboratively and respectfully, and improve workflows.
  • Ability to provide professional, respectful, service-oriented customer service and remain calm in stressful situations.
  • Ability to perform close work involving paperwork and visual examination, monitor use, visual clarity within three feet, conversation, and telephone use.
  • Ability to exert up to 20 pounds of force frequently, sit frequently, use a keyboard, stand for periods, and move through the hospital campus.
  • Ability to work with close attention to task and adapt to daily variation in work and priorities.
  • Ability to use protective equipment and work in an environment with potential exposure to infectious diseases, airborne pathogens, dust, gas, fumes, steam, chemicals, or bloodborne pathogens.

Nice To Haves

  • Doctoral degree in Pharmacy (PharmD).
  • Pharmacy residency or fellowship in medication safety.
  • Five years of related work experience.
  • Project management and program development experience.
  • Pharmacy residency preceptor experience.
  • Experience coaching and mentoring pharmacy staff.
  • Advanced pharmacy practice knowledge related to the area of practice.

Responsibilities

  • Practice pharmacy in accordance with Massachusetts and federal laws, regulations, and departmental policies and procedures; maintain credentials in accordance with the Massachusetts Board of Registration in Pharmacy.
  • Encourage medication-error reporting and foster a culture of safety while supporting high-reliability principles in medication-use processes and workflows.
  • Review and investigate reported safety events, including adverse drug reactions and near misses.
  • Lead root cause analyses and failure mode and effects analyses with internal and external representatives; use data-driven performance-improvement methods to develop and prioritize solutions.
  • Evaluate medication-use processes and identify opportunities to improve policy and practice, meet patient-safety best practices, and comply with applicable requirements.
  • Lead medication-safety projects to design, implement, and improve processes and systems in collaboration with pharmacy, patient care services, providers, quality, and compliance staff.
  • Serve as a medication-safety expert on committees and provide education and presentations on safe medication use and medication events to diverse audiences.
  • Maintain knowledge of medication-safety trends, best practices, and evolving information technology systems through independent study and professional activities.
  • Precept PGY1 and PGY2 pharmacy residents and pharmacy students, and contribute to staff development and pharmacy staff skill-building.
  • Use independent judgment to adapt to changing work, manage priorities, and collaborate on workflow improvement.
  • Use required protective equipment and perform duties that may involve exposure to infectious diseases and other environmental conditions.

Benefits

  • Annual base salary range of $139,297.60 to $187,470.40.
  • Influenza vaccination is required as a condition of employment.
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