Medical Liaison Jobs

About The Position

Requirements

• Bachelor’s degree required.
• Five years of experience in physician marketing, customer relationship management, sales, or account management required.

Responsibilities

• Build and maintain relationships with referring physicians and practice staff through regular office visits, communication, and responsive service.
• Serve as a liaison between community-based referring physicians and the organization, helping identify and resolve referral-related concerns.
• Develop and execute strategic account plans to grow physician loyalty, referral activity, account migration, and acquisition.
• Maintain complete and accurate physician account records in the customer relationship management system.
• Coordinate meetings between referring physicians, specialists, and organizational representatives.
• Develop knowledge of available services, referral processes, and authorization requirements to support referring practices.
• Identify educational topics of interest and collaborate with leadership and marketing teams to develop programs for referring physicians.
• Coordinate program promotion, venue logistics, event management, evaluations, and reporting for physician education opportunities.
• Implement territory-based marketing plans and represent the organization at targeted physician and health care industry conferences.
• Collaborate with marketing teams to develop communications and promotional materials for physicians and practice staff.
• Manage the assigned territory budget and adhere to applicable compliance standards.
• Gather, analyze, and report referral, revenue, and return-on-investment data to evaluate program performance and identify growth opportunities.
• Use customer relationship management tools and data insights to improve processes, demonstrate program value, and support volume and margin growth.