Medical Assistant Jobs

About The Position

Requirements

• Education that enables obtainment of Medical Assistant Certification in Washington State.
• Current Certified Medical Assistant certification in Washington State and familiarity with the state's conduct and standards of practice.
• Current Surgical Technologist registration in Washington State within 30 days of hire, as applicable depending on location.
• Current BLS AHA Health Provider Card or equivalent course, such as American Red Cross; renewal is required every two years.
• At least 2 years of experience as a Medical Assistant, preferably in an ambulatory oncology clinic or equivalent.
• At least 1 year in a lead or similar role involving progressive responsibility.
• Ability to participate in process improvement initiatives.
• Ability to respond appropriately to emergencies or disasters according to clinic protocol.
• Proficiency with email and word processing systems.
• Experience with Electronic Medical Records.
• Ability to work in a fast-paced, complex healthcare environment.
• Ability to multitask, prioritize, and problem solve.
• Strong interpersonal and customer service skills.
• Ability to communicate clearly and concisely, verbally and in writing.
• Ability to solve complex problems.
• Initiative demonstrated through advancing technical skills, sharing knowledge, and taking on greater responsibility.
• Demonstrated career progression for the betterment of self and/or the clinic.
• Ability to provide constructive, effective performance feedback to staff.
• Ability to conduct discussions of a sensitive nature with staff.

Nice To Haves

• Prior supervisory or leadership experience.

Responsibilities

• Hire, orient, supervise, train, and conduct competency assessments for assigned staff.
• Evaluate staff performance and recommend promotions and pay changes, and impose disciplinary actions or termination as appropriate.
• Manage team scheduling, time-off requests, and timecards.
• Coordinate with providers and Nursing staff about room assignments, patient flow, clinic preparation, staffing, and procedures.
• Serve as a role model for Medical and Nursing Assistants and represent their interests in clinic planning, budgeting, and projects.
• Intervene appropriately with patients in crisis, problem solve, de-escalate situations, and conduct service recovery.
• Design, conduct, and analyze internal quality assurance audits and take appropriate action based on results.
• Hold Medical and Nursing Assistants accountable for their work and establish performance expectations and standards.
• Provide routine care or coverage for other Medical Assistant Supervisors as needed.
• Participate in process improvement initiatives.
• Respond appropriately to emergencies or disasters in accordance with clinic protocol.
• Provide constructive and effective performance feedback to staff and conduct sensitive discussions with staff.

Benefits

• Medical and vision benefits
• Dental insurance
• Flexible spending accounts
• Life insurance
• Disability benefits
• Retirement benefits
• Family life support
• Employee assistance program
• Onsite health clinic
• Tuition reimbursement
• Paid vacation (12–22 days per year)
• Paid sick leave (12–25 days per year)
• Paid holidays (13 days per year)
• Paid parental leave (up to 4 weeks)