Medical Assistant I Ambulator & Outpatient

Advocate Health and Hospitals Corporation • Charlotte, NC

1d

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The position supports providers and patients in an ambulatory obstetrics and gynecology clinic through rooming, clinical procedures, laboratory tasks, point-of-care testing, medication and vaccine administration, and related clinic operations.

The role requires age-appropriate care and an understanding of growth and development across the life span. The Medical Assistant assesses information relevant to each patient's status and age-specific needs and provides care in accordance with departmental policies and procedures. The position also helps maintain a clean, stocked, and safe work environment, communicates effectively with patients and care teams, and performs other related duties as assigned.

Requirements

• High school diploma or GED.
• For the Greater Charlotte division: completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
• For IL/WI and Floyd & Navicent divisions: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• For Wake Forest: completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
• Greater Charlotte and Wake Forest: current American Heart Association BLS certification.
• IL/WI and Floyd & Navicent: AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
• Greater Charlotte and Wake Forest: successful completion of Atrium Health's competency assessment.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment and, when available, another team member for patient lifts over 35 pounds or when a patient cannot assist.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed and operate equipment necessary to perform the job.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain area-specific training and competency.
• Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and tracking results.
• Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform related clinic duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope.
• Communicate effectively and promptly, work as part of the team, and escalate concerns appropriately.
• Maintain a clean work environment and appropriately clean instruments and equipment.
• Ensure equipment and supplies are in working order and clinic areas are appropriately stocked.
• Provide care appropriate to patients' ages and developmental needs, in accordance with departmental policies and procedures.
• Perform other related duties as assigned.

Benefits

• Paid time off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance
• Paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, with potential premium pay, incentive pay for select positions, and annual increases based on performance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED