Medical Assistant Jobs in The Woodlands, TX

About The Position

Requirements

• High school diploma or GED equivalent.
• Graduation from a nationally accredited Medical Assistant program.
• Medical Assistant certification from a nationally recognized association.
• At least 5 years of Medical Assistant work experience in a hospital or clinic setting.
• BLS for Healthcare Providers certification.
• Knowledge of ChenMed medical products, services, standards, policies, and procedures, and applicable laws and regulations.
• Strong knowledge and skill in standard Medical Assistant intake procedures, including taking vital signs and obtaining and documenting blood and other specimens for laboratory work.
• Strong leadership, clinical, conflict-resolution, communication, and problem-solving skills.
• Excellent verbal communication skills; spoken and written fluency in English.
• Good organizational and prioritization skills, including the ability to remain calm in stressful situations.
• Ability and willingness to provide exceptional customer service to patients, customers, and family members.
• Ability to work successfully in a fast-paced, changing environment while maintaining professional conduct and patient confidentiality.
• Ability to communicate and work professionally and courteously with physicians, patients, and others.
• Attention to detail and accuracy in reports and data.
• Ability to manage multiple processes and lead a team of Care Promoters and other clinical staff.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and presentation software.
• Ability and willingness to travel locally, regionally, and nationwide up to 20% of the time.

Nice To Haves

• EMR system experience.
• Experience working with geriatric patients.
• Bilingual ability.

Responsibilities

• Lead Care Promoters and other clinical staff, ensuring tasks are complete and accurate.
• Monitor team performance, identify issues, provide feedback to Center leaders, and manage team member schedules.
• Provide medical assistant care according to established standards and practices.
• Prepare exam rooms and ensure required medical tools and equipment are present and functional.
• Assist physicians and clinicians in the ambulatory setting.
• Work with medical and leadership staff to identify operational efficiencies.
• Keep management informed of early personnel issues.
• Assemble patient medical records before provider review; disassemble records after visits and enter and post patient charges.
• Address and resolve customer-service issues.
• Support appropriate patient and doctor flow from check-in to exam rooms.
• Facilitate processes for screening walk-in patients.
• Ensure proper handling, documentation, and transmission of phone calls and messages.
• Ensure medication accuracy and inspect pharmacy logs and inventory.
• Ensure accurate indexing of paperwork.
• Lead, monitor, and handle medical product deliveries and invoices.
• Monitor waiting-time reports and review patient schedules for transportation pickup.
• Discharge patients according to physicians’ orders.
• Inspect the crash cart weekly.
• Coordinate sending laboratory specimens and obtain reports from hospitals and urgent care centers for incoming patients.
• Obtain and record vital signs, time in/date, weight, medication profile, immunization record, allergies, chief complaint, and required signatures or initials.
• Prepare patients for provider examinations.
• Perform other duties as assigned or modified at the manager’s discretion.

Benefits

• Great compensation.
• Comprehensive benefits.
• Career development and advancement opportunities.
• Work-life balance.