Medical Assistant

North Florida Surgeons, P.A.•Jacksonville, FL

6h•Onsite

About The Position

North Florida Sinus Center is seeking a full-time Medical Assistant for its Jacksonville location. The role supports physicians and the patient care team at a busy adult otolaryngology practice, combining clinical and administrative duties in a collaborative, patient-centered environment. The Medical Assistant rooms patients, assists with ENT procedures and treatments, performs clinical tasks, documents care, coordinates appointments and testing, and helps maintain efficient clinic operations.

Requirements

High school diploma or equivalent.
Medical Assistant experience in a physician office or outpatient clinic.
At least 1 year of medical office experience.
Strong interpersonal, communication, and organizational skills.
Ability to multitask in a busy healthcare environment.
Dynamic, energetic, detail-oriented, and able to work as a self-starter.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office software, especially Excel, Outlook, and Word.
Superior customer service skills, including courteous, professional, cooperative, and respectful communication with patients.
Provide two professional references, including a preferred mode of contact.
Ability to commute to Jacksonville, Florida 32216.

Nice To Haves

Prior medical or healthcare experience with at least one major EMR/EHR system.
Experience with Availity.
Familiarity with obtaining prior authorizations and checking insurance eligibility.
At least 1 year of Athenahealth experience.

Responsibilities

Room patients and obtain vital signs, medical histories, and medication lists.
Prepare exam rooms and keep clinical areas clean, stocked, and organized.
Assist providers with ENT procedures and treatments.
Perform clinical tasks such as injections and allergy testing, and provide patient education; training is provided as needed.
Accurately document patient information in the electronic medical record (EMR).
Coordinate referrals, diagnostic testing, and follow-up appointments.
Answer patient questions and provide exceptional customer service.
Maintain compliance with HIPAA and infection control standards.
Collaborate with providers and staff to ensure efficient clinic operations.
Comply with applicable Federal, State, HIPAA, and OSHA guidelines and organizational policies and procedures.