Medical Assistant Jobs in Santa Cruz, AZ

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About The Position

The Medical Assistant Certified assists the provider and healthcare team in delivering customer service and quality patient care by performing clerical and patient-related tasks. Duties may include administering injections, recording vital signs, managing patient rooming and flow, preparing for visits, assisting during and after visits, and notifying providers of schedule changes that affect patient flow. The role may also include front-office activities, scheduling, and reporting test results as directed by the provider. This is a pool position with no guaranteed hours. The Medical Assistant Certified may float between clinics to support staffing and continuity of care across the Ambulatory Care Network. The position reports to the Practice Manager, with additional instructions and guidance from providers. Hours may be irregular, overtime may be required, and the work may involve stressful conditions.

Requirements

  • High school graduate or GED.
  • Graduate of an accredited Medical Assisting program, or enrolled in an externship program; alternatively, a Medical Assistant Apprentice must have completed the curriculum, passed the CCMA exam, and be awaiting InReach committee consideration for Medical Assistant-Certified licensure.
  • Active Medical Assistant Interim (IC) or Medical Assistant-Certified (CM) license through the Washington State Department of Health, or be an internal apprentice awaiting licensure.
  • Basic Life Support (CPR) certification within 90 days of hire.

Nice To Haves

  • Previous experience as a Medical Assistant in an ambulatory care setting.
  • Basic computer skills.
  • Experience with EPIC electronic health records.

Responsibilities

  • Greet patients promptly and courteously, prepare them for examinations, and work with the clinical team to maintain timely patient flow.
  • Obtain and record vital signs in the electronic medical record according to department protocols or guidelines.
  • Obtain and accurately document patient medical history and reason for visit.
  • Administer injections and medications as directed by the provider.
  • Assist with procedures and minor emergencies within the Medical Assistant Certified scope of practice, as directed by the provider or RN.
  • Schedule laboratory, x-ray, and other tests as directed; instruct patients on routine sample collection and testing requirements; and provide delegated follow-up lab results and callbacks.
  • Communicate with patients, relay important information to providers, and provide patient follow-up, including contacting pharmacies about medication orders and refills when needed.
  • Maintain clean exam rooms, clean instruments, and stock exam and procedure rooms daily.
  • Float to provide cross-coverage for clinics and support adequate staffing and continuity of care across the Ambulatory Care Network.
  • Maintain active Basic Life Support (CPR) certification.
  • Perform other assigned duties and adhere to Standards of Behavior and the Code of Conduct.

Benefits

  • Retirement plan
  • Pool differential
  • Sick leave
  • Shift differential
  • Employee Assistance Program

Career Resources

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