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Certified Medical Assistant

Franklin Medical Center•Winnsboro, LA
•Onsite

About The Position

The Medical Assistant provides clinical and clerical support to providers, patients, and clinic operations in an outpatient setting, supporting the Orthopedic and Urology clinic. The role primarily focuses on laboratory support, including phlebotomy and specimen collection. The position is full-time, Monday through Friday, with a typical schedule of Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 2 p.m. The Medical Assistant reports to the Clinic Manager, has no direct reports, and regularly interacts with clinic personnel, healthcare providers, and the public. Franklin Medical Center’s mission is to provide high-quality health care and customer satisfaction through compassionate, capable, and personalized treatment for patients and their families. The Medical Assistant is expected to follow professional standards, facility policies and procedures, and applicable federal, state, and local requirements. This role has exposure to bloodborne pathogens and may float to other clinics and outpatient settings as needed.

Requirements

  • High school diploma or equivalent.
  • Graduate of a Medical Assistant Program.
  • Excellent oral and written communication skills.
  • Familiarity with electronic medical records (EMR).
  • Interpersonal skills and compassion.
  • Ability to analyze information, think critically, and solve problems.
  • Attention to detail.
  • Basic computer skills.
  • Ability to perform the stated physical duties, including frequently moving, lifting, pushing, or pulling items weighing up to 20 pounds.
  • Ability to communicate information accurately; hear telephone calls, alarms, and normal office conversations; and read printed documents, computer screens, and handwritten materials.

Nice To Haves

  • Certified Clinical Medical Assistant (CCMA) certification is preferred.
  • One year of experience is preferred.

Responsibilities

  • Obtain and document patients’ vital signs, medical histories, medications, allergies, and other pertinent information.
  • Prepare patients for examinations and assist providers with routine clinical procedures.
  • Perform venipuncture and capillary blood collection.
  • Collect, label, process, and prepare blood and other specimens for laboratory testing; follow appropriate handling, storage, processing, and transportation procedures.
  • Perform point-of-care testing and other laboratory procedures as directed.
  • Maintain compliance with CLIA, infection-control, and other applicable safety standards.
  • Administer medications and injections within the scope of training, certification, and applicable regulations.
  • Perform EKGs and other diagnostic procedures as required.
  • Assist with wound care, dressing changes, and other routine treatments as directed by providers.
  • Recognize and respond appropriately to patient concerns or adverse reactions during phlebotomy and other clinical procedures.
  • Keep exam rooms and clinical areas clean, organized, and properly stocked.
  • Follow up with patients regarding laboratory and diagnostic results, communicate information as directed by providers, and assist with necessary follow-up care or appointments.
  • Monitor and maintain laboratory supplies, phlebotomy equipment, and clinical inventory.
  • Operate and maintain clinic equipment according to established procedures.
  • Provide front-office support as needed, including patient registration, check-in/check-out, scheduling, and other administrative duties.
  • Accurately and promptly document and chart patient information, clinical findings, procedures, and results in the Electronic Health Record system.
  • Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
  • Adhere to professional standards, facility policies and procedures, and applicable federal, state, and local requirements.
  • Immediately report unsafe or hazardous conditions and defective equipment to the supervisor.
  • Float to other clinics and outpatient settings as needed to provide clinical and administrative support and ensure continuity of operations.
  • Perform other duties as required.

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