Certified Medical Assistant (CMA) - Physician Practice - Youngstown Neurology

Bon Secours Mercy Health • Youngstown, OH

1d

About The Position

The Certified Medical Assistant is a key member of the Youngstown Neurology physician practice team, working closely with the physician to deliver excellent patient care within the Medical Assisting scope and state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations. The position also provides patient-facing customer service and performs clerical and operational support for the department.

Requirements

• High school degree or GED.
• Active medical assisting certification from an approved organization, required within 12 months of start date. Accepted certifications include CMA, RMA, CCMA, NRCMA, or NCMA.
• If unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Problem-solving and basic computer skills.
• Excellent communication and interpersonal skills.
• Ability to engage professionally with staff and patients.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS Basic Life Support certification at hire for BSMH locations.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED