Certified Medical Assistant (CMA) - Physician Practice - Youngstown Primary Care

Bon Secours Mercy Health • Youngstown, OH

14h

About The Position

The Certified Medical Assistant is a key member of the Youngstown Primary Care team, working closely with primary care physicians to deliver excellent patient care within the Medical Assisting scope of practice and state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations. The Medical Assistant also provides respectful customer service to patients and the community and supports the practice with clerical and operational tasks.

The position requires a high school degree or GED and active Medical Assisting certification from an approved organization within 12 months of the start date. An Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable if the incumbent cannot obtain MA certification, except in South Carolina. BLS certification requirements depend on the location. Medical assistant healthcare experience and physician-office clerical experience are preferred but not required.

Requirements

• High school degree or GED.
• Active Medical Assisting certification from an approved organization, required within 12 months of the start date. Accepted certifications include CMA, RMA, CCMA, NRCMA, and NCMA.
• If unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
• Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
• Ability to engage with staff and patients in a professional manner.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS Basic Life Support certification at hire for BSMH locations.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying that diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED