Certified Medical Assistant (CMA) - Physician Practice - Youngstown Float Pool

Mercy Health BSMH•Poland, OH

2d•Onsite

About The Position

Mercy Health is seeking a Certified Medical Assistant for its Physician Practice Youngstown Float Pool. The role works closely with primary care physicians to deliver excellent patient care, ensuring services remain within the medical assisting scope and state guidelines. The Certified Medical Assistant reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. The position requires a high school degree or GED and active medical assisting certification within 12 months of the start date. If the incumbent is unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina. Basic Life Support (BLS) certification requirements vary by location: it is required at hire for Roper St. Francis Healthcare locations; for BSMH, it is preferred at hire and required before independent patient care. One year of medical assistant healthcare experience and two years of clerical experience in a physician’s office are preferred but not required. Mercy Health describes its culture as compassionate, collaborative, excellent, respectful, and grounded in service and stewardship. Benefits may vary based on market and employment status.

Requirements

High school degree or GED.
Active medical assisting certification from an accepted organization within 12 months of the start date: CMA, RMA, CCMA, NRCMA, or NCMA.
If unable to obtain MA certification, ABR-OE is acceptable, except in South Carolina.
BLS Basic Life Support certification: required at hire for Roper St. Francis Healthcare locations; for BSMH, preferred at hire and required before independent patient care.
Problem-solving skills and basic computer skills.
Excellent communication and interpersonal skills.
Ability to engage professionally with staff and patients.

Nice To Haves

One year of medical assistant healthcare experience.
Two years of clerical experience in a physician’s office.
BLS certification at hire for BSMH locations.

Responsibilities

Greet patients and community members respectfully and provide excellent customer service.
Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
Perform departmental clerical duties, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
Troubleshoot and resolve problems promptly.
Perform other duties as assigned.