Certified Medical Assistant (CMA) - Physician Practice - Youngstown Primary Care

Mercy Health BSMH • Youngstown, OH

10d

About The Position

The Certified Medical Assistant is a key member of the primary care team, working closely with the physician to deliver excellent patient care while ensuring services remain within the scope of medical assisting and applicable state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations. The position also supports patients and the community through respectful customer service and helps keep the practice’s administrative work organized.

Requirements

• High school degree or GED.
• Obtain active medical assisting certification within 12 months of the start date from an accepted certifying organization: CMA, RMA, CCMA, NRCMA, or NCMA.
• If unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable; it is not accepted in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
• Ability to engage with staff and patients professionally.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS certification at hire for locations where it is listed as preferred.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED