Certified Medical Assistant (CMA) - Physician Practice - East Palestine Primary Care

Mercy Health BSMH • East Palestine, OH

12d

About The Position

The Certified Medical Assistant works closely with a primary care physician to deliver patient care within the Medical Assisting scope of practice and state guidelines. The role reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. The position also provides respectful service to patients and the community, helps ensure patient charts are accurate and ready for visits, and performs related clerical and supply tasks.

A high school degree or GED is required. An active Medical Assisting certification from one of the listed organizations is required within 12 months of the start date. If the incumbent cannot obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina. BLS Basic Life Support certification is required at hire for Roper St Francis Healthcare locations; at BSMH it is preferred at hire and required before independent patient care. Medical assistant healthcare experience and physician-office clerical experience are preferred but not required.

Requirements

• High school degree or GED.
• Obtain an active Medical Assisting certification within 12 months of the start date from one of the following: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NRCMA (National Association for Health Professionals), or NCMA (National Center for Competency Testing).
• If unable to obtain MA certification, ABR-OE is acceptable, except in South Carolina.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St Francis Healthcare locations; for BSMH, it is required before independent patient care.
• Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
• Ability to engage with staff and patients professionally.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS Basic Life Support certification at hire for BSMH.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying that diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties, such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED