Medical Assistant II- Charlestown

Mass General Brigham•Boston, MA

23h•$23 - $25•Onsite

About The Position

The Medical Assistant II supports healthcare teams by assisting with clinical and non-clinical patient services under the direction of healthcare providers. The role includes taking vital signs, recording patient information, scheduling appointments, managing patient flow, and interacting directly with patients to support their comfort and address concerns. The Medical Assistant collaborates with physicians, nurse practitioners, and nursing staff to facilitate efficient care. This is an onsite role at 73 High Street, with a day shift and 40 scheduled weekly hours.

Requirements

High school diploma or equivalent.
1–2 years of direct Medical Assistant experience or work in a medical field.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure and collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record systems and medical office software.
Ability to use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.
Ability to manage one's own time and the time of others.

Nice To Haves

Associate's degree in Medical Assisting.
Basic Life Support (BLS) certification.
National Certified Medical Assistant certification.

Responsibilities

Interview patients to obtain medical information and measure vital signs, weight, and height.
Escort patients to examination rooms and prepare equipment for healthcare providers.
Record medical histories, vital statistics, test results, and other information in medical records.
Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer service approach.
Collect, log, and prepare blood, tissue, and other laboratory specimens for testing.
Prepare examination rooms, keeping them neat and clean and ensuring supplies are stocked.
Clean and sterilize instruments and dispose of contaminated supplies.