Medical Assistant/Surgical Scheduler - GI

Summit Health•Berkeley Heights, NJ

23h•$21 - $26

About The Position

The Medical Assistant (MA) assists a physician, physician assistant, or nurse practitioner with clerical duties, patient flow, patient care, and procedures. The role prepares examination rooms and pertinent information for visits, escorts patients, helps maintain efficient patient flow, and cleans rooms after examinations. It supports patient care by obtaining and documenting vital signs, updating medication and allergy information in the EHR, entering orders, arranging appointments, and providing referrals or consult orders. The Medical Assistant also performs scribing services, assists with supplies and equipment, and follows safety precautions and scope-of-practice requirements. The role includes communicating with patients and the care team, handling calls and messages, reconciling encounters, reporting issues to a supervisor or manager, and facilitating transitions of care to urgent care or a hospital. The employee may need to commute to satellite offices and demonstrate flexibility with work schedules. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic computer proficiency.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and prepare pertinent information for patient visits.
Provide care and communication consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer and direct telephone calls and take accurate messages.
Schedule appointments according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues to the supervisor and/or manager promptly.
Obtain and document vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Review and update medication lists, document known allergies in the EHR, and follow prescription control and refill procedures.
Enter orders and schedule appointments in the Practice Management System and EHR.
Provide referrals and consult orders appropriately and in a timely manner in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transitions of care to urgent care or a hospital.
Provide scribing services.
Perform other assigned duties and recognize duties that need to be performed even when not directly assigned.